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About the Role
The Career Advisor I provides career counseling and coaching to help customers enhance their training and professional skillset to obtain employment in their desired field. This role expands job seeker employment opportunities through career exploration strategies and directly impacts C2 GPS’ mission success.
Responsibilities
- Provides comprehensive career assessments to determine occupational interests and aptitude.
- Identifies training and development needs, current level of vocational skills, employment history, interests, and abilities to assist jobseekers in understanding career options.
- Recommends workforce programs and services at the local, state, and federal level.
- Conducts intake process and completes program eligibility for grant funded programs.
- Guides job seekers through the career development & exploration process.
- Helps determine occupational interests and abilities using workforce tools, aptitude assessments, interviewing techniques, and resume writing.
- Provides labor market information on opportunities, qualifications, and expected pay.
- Educates participants on job search skills and industry trends.
- Assists jobseekers with resume development, mock interviews, and job search strategies.
- Provides information regarding training opportunities and educational/training vendors.
- Refers participants to training opportunities for employability skills and professional development.
- Prepares & submits Individual Training Account (ITA), work-based training requests, and/or supportive service requests.
- Refers customers to internal or external support services to overcome challenges.
- Maintains continuous contact with customers to provide on-going career services, case management, and career advising.
- Monitors customer progress to ensure completion of academic or occupational goals.
- Develops constructive working relationships with internal team members, the public, and external partners.
- Partners with business solutions unit to identify employment opportunities for participants.
- Screens and refers participants to job opportunities they are qualified for.
- Seeks ways to improve workforce services to meet labor market needs.
- Manages customer information and enters required data into the management information system.
- Ensures that case files meet/exceed all local, state, and federal quality assurance requirements.
Requirements
- Valid driver's license and proof of insurance required.
- Able to work with diverse customers with unique needs and communication styles.
- Can effectively handle or resolve stressful or challenging situations with difficult customers.
- Sensitive to customer needs and feelings and demonstrates concern for others.
Skills
- Knowledge of workforce development, economic development, and project management.
- Knowledge of effective conflict resolution practices, or individual case management and career counseling.
- Knowledge of word processing, spreadsheet, technology, and computer skills.
- Exceptional customer service and interpersonal skills.
- Excellent case management, analytical and critical thinking skills.
- Excellent verbal and written communication skills.
- Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
Location
- Texas
- Florida
- Southern Nevada
Work Type
- Office environment
- Occasional driving and travel
- Flexible hours
Experience Level
- Previous related workforce experience preferred
Education Level
- High School Diploma or GED required
- Associates or Undergraduate degree preferred
Benefits
- Health Insurance (with zero cost options for employee-only plans)
- Wellness Reimbursement
- Generous Paid Time Off
- Paid Parental Leave
- 401(K) with 100% Employer Match of up to 6% of individual contributions
- Dental
- Vision
- Life Insurance
- Short and Long Term Disability
- Pet Insurance
About the Company
- C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada.
- Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers.
- At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do.
- We strive for excellence that sets us apart from the competition.
- As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference.
- Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work.
- Join a team of talented professionals dedicated to transforming lives for the better.
- Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance.
- Let’s make a difference together!
Equal Opportunity
- C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity.
- Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.
- Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.
- Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment.
- All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.