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About the Role
We are hiring a Senior Manager, Protective Services to lead protective operations, reporting to the Director, Protective Services. This is a build-and-execute mandate where you own decisions for staffing, assignments, protection strategy, spending, vendor selection, training, and incident handling. This player-coach role requires you to work advances, travel with protectees, and take your turn in rotation while setting team standards. Protection is a service focused on minimizing friction and building trust.
Responsibilities
- Lead protective operations, owning staffing, assignment, protective decisions, resourcing, and response.
- Own training and standards, setting training content, qualifications, and currency verification.
- Own vendor and supplier management, including procurement and approval thresholds.
- Own incident response, serving as the escalation point and making real-time decisions.
- Lead converged physical-cyber protection by working with intelligence and cybersecurity teams.
- Build relationships with protectees, their families, and teams to foster reliance and minimize friction.
Requirements
- Ten or more years in protective, security, or military operations.
- Five or more years managing people with hands-on responsibility for protective operations.
- Held real decision authority, not just advised.
- Ability to build or scale protective capability and set standards.
- Experience running multiple protective disciplines or programs simultaneously.
- Technical fluency across physical and cyber security, understanding networked systems and security concepts.
- Service orientation and discretion in handling sensitive information.
- Record of partnering with intelligence, cybersecurity, legal, and business teams.
- Willingness to travel around 35 percent, with peaks near 50 percent, often on short notice.
- Availability for protective events and escalations outside working hours.
- Physical readiness for demanding work environments and tasks.
- Endurance for working in extreme conditions, irregular hours, and maintaining decision-making ability.
Skills
- Leadership
- Operations Management
- Protective Operations
- Security Operations
- Military Operations
- Vendor Management
- Incident Response
- Physical Security
- Cyber Security
- Intelligence Analysis
- Risk Management
- Training Development
- Procurement
- Relationship Building
- Discretion
- Communication
Location
- United States
- Illinois
- Colorado
- Remote
Work Type
- Full-time
- Onsite
- Remote
Experience Level
- Senior Manager
- 10+ years of experience
- 5+ years of management experience
Education Level
- Bachelor's degree or equivalent professional experience
Salary/Compensations
- $164,000—$230,000 USD
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation for salaried roles
- 80 hours of paid sick time per year for salaried roles
About the Company
- DoorDash is a global on-demand logistics platform operating across more than 40 countries.
- Our mission is to empower local economies.
- We are a technology and logistics company expanding beyond food delivery to encompass all goods.
- DoorDash is growing rapidly and constantly changing, offering opportunities for impact and career ownership.
- We are committed to supporting employee well-being through comprehensive benefits and perks.
Equal Opportunity
- We’re committed to growing and empowering a more inclusive community.
- We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
- We believe true innovation happens when everyone has room at the table.
- No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
- We value a diverse workforce and encourage applications from individuals who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans.
- We will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation (San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and other state/local regulations).
- If you need any accommodations, please inform your recruiting contact upon initial connection.