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About the Role
The Associate - Investor Services is responsible for delivering day-to-day client service, including the accurate processing and review of securities transactions and the timely completion of reporting requirements. This role operates in a fast-paced environment with strict deadlines and high client expectations.
Responsibilities
- Work with oversight of Senior Associate - Investor Services on all aspects of investor services for a large number of hedge fund, fund of fund and private equity fund accounts with a high volume of transactions and inquiries
- Respond to requests and inquiries from portfolio managers and investors
- Perform Anti-Money Laundering (AML) checks whilst displaying a comprehensive knowledge of the established practices, processes and procedures
- Compliance with documentation standards as they relate to investor qualification criteria under U.S. and other jurisdictional requirements (FATCA, OFAC, AIFMD etc.) and client constitutive documents
- Recording and review of compliance documentation for regulatory, anti-money laundering and know-your-customer standards
- Capital Transaction processing – review, verification, acceptance and processing of capital transactions for a group of high profile and key clients
- Maintenance of member registers including responsibility for data integrity
- Review and file original documents received
- Update contact details and distribution lists for registered shareholders
- Check Investor Services inbox and SharePoint fax queue and respond to queries
- Support client phone lines and e-mail communication
- Log all incoming subscription, redemption and transfer transactions in FM3
- Attach downloaded SWIFT reports to transaction entries in FM3
- Add review to pending subscriptions, redemptions and transfers in FM3
- Follow up on any AML needed for subscription, redemption or transfer orders
- Submit transfer requests to client for approval
- Download client contact information reports from PI Web and update information in our system on a regular basis
- Other job functions as required
Requirements
- A university graduate with a bachelor's degree in humanities, economics, finance, business, or a related discipline
- A recent graduate and/or a candidate with at least one year of experience working in a similar role in the financial services industry
- Technical knowledge of alternative investment products, operations and the offshore financial services industry including systems technology, valuation, prime brokerage, financing and custody preferred
- Solid working knowledge of all Windows applications with Excel to an advanced level
Skills
- Strong Communication Skills
- Organizational Agility in Fast-Paced Environments
- Relationship Management and Client Service Excellence
- Self-Driven Problem Solving and Work Ethic
- Strategic and Analytical Attention to Detail
- Time Management, Planning, and Prioritization Skills
- Interpersonal and People-Focused Engagement
- Integrity and Ethical Judgment
Location
- On-site
Work Type
- Full-Time
Experience Level
- Associate
- 1 year
Education Level
- Bachelor's degree in humanities, economics, finance, business, or a related discipline
Salary/Compensations
- Compensation commensurate with qualifications and experience