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About the Role
The Stock Support will perform administrative and back-of-house duties to support the Boutique and Head Office, maintaining CHANEL standards of excellent customer service, product knowledge, personal presentation, and teamwork.
Responsibilities
- Ensure the back of house areas are kept clean and tidy at all times
- Assist with back of house operations such as receiving, sorting, and distributing correspondence
- Prepare and organize boutique inventories
- Ensure Cash and Wrap stations are prepared and stocked
- Prepare packaging and assist with gift wrapping parcels as needed
- Communicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office
- Provide the highest level of customer service to colleagues
- Work effectively and efficiently within the team, ensuring memos and information notices are current and posted
- Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive and flexible
- Ensure absolute confidentiality of the Company’s commercial activities and internal affairs
Requirements
- Experience in customer service and stock management
- Experience in retail is an asset
- Strong organization and follow-up skills
- Proven ability to work in a fast-paced environment
- Excellent communication skills
- Ability to handle multiple tasks simultaneously
- Willing to work retail business hours including weekends and flexible to business demands, including some out of hours as required
- Professional presentation and behavior
Skills
- Customer service
- Stock management
- Organization
- Follow-up
- Communication
- Multitasking
Location
- Yorkdale Boutique (in Holt Renfrew), North York, ON
Work Type
- Full-time
- Permanent
Salary/Compensations
- $55,000CAD per year + bonus
Benefits
- Private medical and dental insurance
- Long-term disability coverage
- Life insurance
- Accidental death and dismemberment insurance
- Option to add family members to benefits
- Strong company pension plan
- Bonus program
- Generous vacation days
- Sick leave
- CSR (volunteering) days
- Day off for your birthday
- Robust global parental leave policy
- Employee Assistance Program (EAP) with 24/7 access to counselling, legal support, wellness services, and financial guidance
- Mentorship programs
- Learning opportunities
- Career advancement opportunities
About the Company
- CHANEL is a fun, creative and passionate brand.
- CHANEL is focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
- CHANEL values the uniqueness of each individual to increase the diversity, complementarity and effectiveness of its teams.
Equal Opportunity
- CHANEL CANADA ULC. welcomes all applicants for this position.
- We are committed to fair and accessible employment practices.
- Accommodations are available upon request for candidates with disabilities throughout the recruitment process.