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About the Role
Fuse is an AI-first energy company focused on making energy abundant and affordable. We are seeking a Network Engineer to manage and enhance the networks, infrastructure, and workplace technology critical to our rapid operations. This role offers significant autonomy, requiring end-to-end problem-solving across offices, networks, and internal systems.
Responsibilities
- Provide advanced 2nd/3rd-line IT and infrastructure support across Fuse’s offices, acting as the escalation point for complex issues.
- Troubleshoot issues end to end across networks, Wi-Fi, firewalls, laptops, meeting-room AV, printers and internal systems.
- Design, administer, secure and improve LAN/WAN, Wi-Fi, VPN, firewall and internet connectivity, including Cisco networking infrastructure and FortiGate firewalls.
- Own office hardware, workplace technology and on-site infrastructure, including small build/server environments.
- Improve onboarding, offboarding, device management, identity and access management.
- Work with Engineering and Security on network segmentation, firewall policy, remote access and security hygiene.
- Build monitoring, alerting and documentation to keep business-critical internal systems available and prevent repeat issues.
Requirements
- Strong hands-on troubleshooting experience across networks, Wi-Fi, firewalls, endpoints, hardware and workplace technology.
- Practical experience administering Cisco LAN/WAN environments and FortiGate firewalls.
- Experience providing 2nd/3rd-line IT support and running reliable office or corporate networks, ideally across multiple sites.
- Comfortable owning infrastructure end to end, including connectivity, hardware, monitoring and vendors.
- Solid Linux and Windows administration fundamentals.
- Clear communication and a calm, pragmatic approach when supporting people during incidents.
Skills
- Network administration
- Infrastructure support
- LAN/WAN
- Wi-Fi
- VPN
- Firewall management
- Cisco networking
- FortiGate firewalls
- Endpoint management
- Hardware troubleshooting
- Workplace technology
- Linux administration
- Windows administration
- Monitoring and alerting
- Documentation
- IT support
Salary/Compensations
- Competitive salary
Benefits
- Fully expensed tech to match your needs
- Private health insurance
- Breakfast and dinner allowance for office-based employees
About the Company
- Fuse is an AI-first energy company on a mission to make energy abundant and affordable, fast.
- We combine first-principles thinking with cutting-edge technology to build a radically better energy system.
- We've raised over $200M from top-tier investors including Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, 20VC, Hummingbird and Collaborative Fund, alongside strategic angels including Nico Rosberg and GPs behind Meta, Revolut, Spotify and Uber.
- We're building a fully integrated energy company: developing our own solar, batteries and other generation projects, building our own hardware, improving and developing grid infrastructure, trading power in real time, and installing distributed energy in homes.
- By selling directly to consumers, we cut out the middleman, lower costs and pass the savings on to our customers.