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About the Role
Advanced Dermatology, P.C. is seeking a Full-Time Medical Receptionist for our Fresh Meadows office. Medical Receptionists are the main liaisons of a medical facility, interacting with patients and medical staff, and acting as mediators in communication.
Responsibilities
- Welcome patients on the telephone and answer inquiries or refer questions to other staff members.
- Schedule appointments for physicians and physician assistant to optimize patient satisfaction, provider time, and most effective use of examining and treatment rooms.
- Confirm all appointments prior to date of service.
- Verify insurance and inform the patient of needed referrals before the date of service.
- Assist patients with copayments and billing questions.
- Retrieve patient's files in EMR, verify the information on file, and insert new patient record forms and information.
- Protect patient's rights by maintaining confidentiality of medical, personal, and financial information.
- Maintain reception area in a neat and orderly condition.
- Participate in the medical office emergency routine when required.
- Summon ambulance or EMS or assist other staff members as needed.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent; some college preferred.
- 1+ year of experience working as a medical receptionist.
- Knowledge of medical terminology.
- Excellent grammar, spelling, and punctuation.
- Exceptional customer service skills.
- Friendly and compassionate disposition with strong interpersonal communication skills.
- Excellent time management skills and ability to maintain effective and organized systems to ensure timely patient flow.
- Ability to work independently or as part of a team.
- Dedication to maintaining confidentiality of all patient records.
Skills
- Dermatology front desk experience
- Medical terminology
- Grammar
- Spelling
- Punctuation
- Customer service
- Interpersonal communication
- Time management
- Teamwork
- Confidentiality
- EMA experience
Location
- Fresh Meadows
Work Type
- Full-Time
Experience Level
- 2 years of Medical Office and/or Dermatology front desk experience is preferred.
- 1+ year of experience working as a medical receptionist
Education Level
- High school diploma or equivalent
- Some college preferred
About the Company
- Advanced Dermatology, P.C.