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About the Role

LV Collective is seeking a Training & Development Coordinator to create and deliver engaging learning experiences for corporate and on-site teams. This role involves shaping tools, resources, training programs, and onboarding experiences to equip team members for success by translating processes and expertise into clear, useful learning materials.

Responsibilities

Create training materials and learning resources, including presentations, guides, checklists, graphics, scripts, and videos.
Translate processes, systems, and subject-matter expertise into clear, practical learning content.
Assist with filming, editing, captioning, transcribing, and organizing training videos and digital learning content.
Develop visual and written resources for leasing, operations, systems, accounting, facilities, and other business areas.
Ensure training materials are accurate, engaging, consistently branded, and easy to navigate.
Partner with subject-matter experts to review and update training content.
Build, upload, organize, and maintain courses and resources within the Learning Management System (LMS).
Assign training content, monitor course completion, and assist team members with LMS questions.
Keep LMS content organized and current.
Assist with testing new training content, resources, and learning experiences.
Maintain organized training files, templates, attendance records, and resource libraries.
Assist with reviewing, organizing, formatting, and updating standard operating procedures (SOPs).
Partner with department leaders and subject-matter experts to document workflows, processes, and best practices.
Help identify outdated, incomplete, or conflicting SOPs and coordinate revisions.
Ensure updates to SOPs are reflected in related training materials, onboarding resources, and LMS content.
Maintain organized records and version control for approved procedures and process documentation.
Identify opportunities to simplify documentation and make processes easier to understand and follow.
Facilitate virtual and in-person training sessions, workshops, onboarding sessions, and group learning activities.
Support the Manager of Training and Talent Development with company-wide training initiatives.
Create engaging training experiences using discussion, demonstrations, activities, scenarios, and knowledge checks.
Develop role-specific onboarding materials, checklists, and learning plans.
Coordinate training logistics, including schedules, invitations, materials, attendance, technology, and follow-up communication.
Travel to LV Collective properties to support onboarding, system rollouts, and in-person training sessions.
Partner with corporate departments and on-site teams to understand training needs and identify opportunities for additional learning support.
Help corporate team members organize and translate department knowledge into effective training materials.
Support the rollout of new tools, systems, policies, and processes by creating and coordinating supporting training resources.
Gather feedback from training participants and team leaders to improve learning materials and experiences.
Review training participation, completion trends, common questions, and performance feedback to identify potential training gaps.
Stay current on learning and development trends and find creative ways to make training more engaging, useful, and scalable.
Assist with other duties and special projects as assigned.
Ability to work late or on weekends may be required.

Requirements

Bachelor’s degree in Communications, Education, Marketing, Business, Human Resources, Organizational Development, or a related field.
1-2 years of on-site property management experience in a management role.
Strong writing, editing, and presentation skills.
Strong public-speaking skills with a warm, engaging, and approachable presence.
Proficiency in Microsoft Office.
Ability to learn new technology platforms quickly and explain processes clearly.
Comfortable facilitating both virtual and in-person learning sessions.
Ability to travel to LV Collective properties for training and onboarding as needed.
Can-do attitude; willing to work outside your job description.
Lifelong learner and able to identify new learning opportunities.
Self-starter with strong time management skills and attention to detail.
Able to prioritize multiple projects, meet deadlines, and ask for direction when needed.
Excellent written and verbal communication skills.
Strong collaboration and relationship-building skills.
Comfortable receiving and applying constructive feedback.
Resourceful problem solver who takes initiative and follows through.
Flexible and able to adapt as priorities, systems, and business needs evolve.
Highly organized, dependable, and committed to producing quality work.

Skills

Training Content Development
Learning Management System Administration
SOP Documentation
Process Improvement
Training Facilitation
Onboarding
Cross-Functional Collaboration
Continuous Improvement
Microsoft Office Proficiency
Video Editing (basic)
Instructional Content Creation (presentations, videos, scripts, tutorials, process guides)
Visual Resource Creation (Canva)
Learning Management System (LMS) experience
Property Management
Student Housing
Multifamily
Leasing
Sales
HubSpot
Heymarket
Entrata
Zendesk

Location

On-site properties

Work Type

Full-time
On-site

Experience Level

1-2 years of experience

Education Level

Bachelor's degree

About the Company

LV Collective is a company focused on creating engaging learning experiences for its teams.