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About the Role
As a Shift Supervisor, you will help keep the store operational and energetic. You will lead the shift by focusing on smooth operations, strong delegation, and team support to maintain high energy, sharp standards, and a top-notch guest experience. You will support store management in daily operations and assist juicers in their growth.
Responsibilities
- Ensure the Daily Concept Workflow (DCWF) is followed by observing store traffic, assigning tasks, and delivering feedback.
- Supervise and delegate daily checklists using the task-monitoring system.
- Keep the store clean, safe, and up to Pink Standards, reporting any issues promptly.
- Support new juicers through the training process: Knowledge – Training – Practice – Validation.
- Lead by example to create warm, memorable guest interactions.
- Handle in-store feedback with a professional and guest-first approach.
- Monitor commercial targets throughout the shift.
- Manage deliveries and report accurately.
- Guide the team in supporting store sales performance.
Requirements
- 1–2 years of experience in a similar supervisory or team lead role
- Strong organizational and communication skills
- Ability to stay calm and lead under pressure
- Passion for people, service, and personal growth
- A proactive, hands-on approach with a team-first mindset
- Must be at least 18 years of age or older.
- Must be able to stand for long periods of time.
- Must be able to lift between 50 and 60 lbs.
- Must be able to perform bending, stooping, crouching, and squatting movements.
- Must be able to safely handle and use sharp objects.
- Must be able to work near and operate a hot grill.
Skills
- Organizational skills
- Communication skills
- Leadership under pressure
- People skills
- Service skills
- Personal growth focus
- Proactive approach
- Team-first mindset
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years supervisory experience
Salary/Compensations
- $23.50 hourly + tips
Benefits
- Employee discount
- Flexible schedule
- Health insurance
- Great Company Culture
- Leadership & Educational Programs
- Travel & Development Opportunities
About the Company
- JOE & THE JUICE is a people-centric food and beverage company built around culture.
- We believe in four virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
- We offer a clear career path and opportunities for growth within an international network.
- We are a healthy fast-casual concept founded in Copenhagen in 2002, with over 500 locations across 20 countries.
- We employ more than 4,500 people worldwide.
- Our ambition is to prove there should be no trade-off between taste and health.
- We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches.
- We invest heavily in internal development through our Moneyball career system.
- We are committed to a people-centric and sustainability agenda.
Equal Opportunity
- We welcome individuals from all backgrounds and encourage diversity in our workplace.