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About the Role
Ice Technicians help maintain the quality, safety, and presentation of the ice and surrounding venue at The Rink at Rockefeller Center, supporting smooth day-to-day operations. This role involves operating the ice resurfacer, completing ice maintenance, monitoring conditions, and keeping the rink and adjacent areas clean and safe. Technicians may also assist with general Skate House responsibilities and light repairs.
Responsibilities
- Operate the ice resurfacer safely and efficiently.
- Complete scheduled ice cuts and support routine ice maintenance.
- Monitor ice conditions and promptly report hazards, damage, or maintenance concerns.
- Maintain clean, safe, and orderly ice-side, rink-level, and surrounding venue areas.
- Complete opening, closing, equipment checks, and operational resets.
- Assist with snow removal and weather-related venue upkeep.
- Support general Skate House operations, including rental skate organization, cleaning, sanitizing, and storage.
- Complete light repairs and maintenance on lockers, facilities, rental skates, and other rink equipment.
- Maintain and organize tools, supplies, and equipment; report shortages or repair needs.
- Follow all ice-resurfacing, equipment, guest-service, operating, and safety procedures.
- Assist other departments and perform additional duties that support rink operations.
Requirements
- Ability to communicate effectively in English, both verbally and in writing.
- Previous experience operating an ice resurfacer is required.
- Previous experience in ice rink operations or facility maintenance is preferred.
- Strong attention to detail, mechanical aptitude, and the ability to follow procedures accurately.
- Ability to identify and address routine operational, equipment, and maintenance concerns.
- Ability to remain calm, reliable, and solutions-oriented in a fast-paced, high-volume environment.
- Must complete all required safety, equipment, and ice-resurfacing training and consistently follow safe-operating and personal protective equipment procedures.
- Consistent attendance and punctuality are essential functions of this role.
- Willingness and ability to fill in at any other position at The Rink as needed, and to assist in other areas when requested.
- Weekend, holiday, early morning, and late-night availability is required.
- Comfort working indoors and outdoors in cold temperatures, rain, snow, wind, and changing winter conditions.
- Ability to walk, stand, bend, kneel, reach, lift, stoop, push, pull, and carry throughout a shift.
- Must be able to lift at least 25 pounds.
- Must follow uniform, grooming, hygiene, and appearance guidelines.
- Must comply with all policies and procedures established by SPS and The Rink at Rockefeller Center.
Location
- Rockefeller Center
Work Type
- Seasonal
- Full-time
- Part-time
- Temporary
Salary/Compensations
- $24—$26 USD
Benefits
- Career Growth opportunities
- Learning & Development programs
- Talent recognition programs
- Paid Time Off (80 hours/calendar year for full-time, 1 hour per 30 hours worked for part-time/temporary)
- Bonuses for employee and client referrals
- Medical, Dental, Vision
- HCFSA, DCFSA, HSA
- Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity
- Legal Program, Identity Theft Protection
- Pet Discounts, Pet Insurance
- Group Home and Auto Insurance
- EAP, Short Term Disability, Life Insurance
- Education Discounts
- 401k with matching
- Entertainment Discounts
About the Company
- SPS is a global workplace solutions and business transformation company operating in more than 20 countries.
- Across North America, SPS helps clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
- SPS clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
Equal Opportunity
- SPS embraces the uniqueness of its employees and is committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
- SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
- SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities.