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About the Role
We are seeking an Operations and Hires Officer to ensure the smooth, safe, and welcoming operation of the Mulryan Centre for Dance. This role involves managing commercial hires, events, and daily building operations, offering a professional and responsive service to all stakeholders. It's an excellent opportunity to develop Front of House and customer service skills, or to advance a career in hires and operations logistics.
Responsibilities
- Support the smooth and safe operation of all activity at the Mulryan Centre for Dance.
- Provide operational support for external hires and events, including dance, theatre, music rehearsals, receptions, dinners, filming, meetings, and conferences.
- Manage internal administration for hires, including collating client risk assessments and health and safety documentation, coordinating internal resources, and communicating key information to relevant teams.
- Serve as a welcoming, approachable, and informed first point of contact for colleagues, visitors, and the public.
- Act as a responsible keyholder, first aider, and fire marshal, fulfilling assigned roles during emergencies.
- Build positive and effective working relationships with colleagues, clients, contractors, suppliers, and other stakeholders.
Requirements
- Experience in building operations or a related area (e.g., front of house, commercial hires, events, venue management) in a customer-facing role.
- Experience in operational planning, hire coordination, or event logistics.
- Ability to understand the varied requirements of the performing arts or cultural sector and the practical needs for delivering artistic productions.
- Professional and confident demeanor with a high standard of customer care and responsiveness.
- Ability to build positive working relationships with colleagues and a wide range of internal and external contacts.
Location
- London
Work Type
- Permanent - Full Time
Salary/Compensations
- £32,000 per annum