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About the Role

Salesforce is seeking exceptional candidates to join the EMEA Solutions team with a focus on the UKI, and the extended Sales team. This role will provide technology and industry expertise to customers, helping them devise and shape innovative agentic, CRM, and Data solutions to address key challenges in areas like Fundraising, Nonprofit Programs, Grant-making, and Digital Engagement using harmonized data and AI solutions on core Salesforce clouds and Agentforce for NonProfit. The role involves engaging with C-level executives and business/IT teams to articulate solution value, acting as a trusted advisor, technical expert, and storyteller.

Responsibilities

Lead client discovery and workshop sessions to design a solution blueprint that delivers customer success, solving identified business challenges, helping to achieve their important metrics, and mapping that to a solution portfolio.
Proactively research and develop Points of View for customer and sector challenges.
Earn the 'technical win' by providing compelling and relevant customer presentations, including demonstrations built on the Salesforce platform.
Develop and demonstrate Agentforce led solutions.
Articulate the value of the proposed solution through inspiring storytelling and persona-driven demonstrations.
Collaborate with Forward Deployed Engineering teams and partners to help shape POCs and Pilots.
Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns and marketing events.
Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the industry, keeping up to date on the latest developments and enablement.
Innovate with AI-driven tools to lead on developing new ways of working and developing re-usable accelerators for the team.
Build and maintain relationships with the sales team and primary contacts at key accounts.
Work in partnership with the Solution Engineer and Specialised teams, bringing combined expertise to deliver a full platform solution story.

Requirements

Experience working within a Solution Engineering, Pre-Sales or Implementation role.
B2B and B2C experience with Salesforce Sales, Service and Industry solutions.
Customer Data Platforms and AI expertise, especially with Salesforce.
Technical Sales or Pre-Sales experience.
Autonomous self-starter able to learn, lead and prioritise tasks and time effectively.
Comfortable working across multiple highly dynamic teams or on solo projects as required.
Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations.
Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
Ability to travel and work across the UK, EMEA and globally.

Skills

Technical architectural knowledge of the Salesforce platform
Technical expertise in CRM systems, Customer Data Platforms, Agentic Solutions, Fundraising and Nonprofit solutions
AI: Data Engineering, machine learning, Vector Databases & RAG, Agentic AI and Agents
English language proficiency

Location

UK
EMEA
Globally

Work Type

Full-time

Experience Level

Experience in post-sales implementations
Experience in a high performing, fast-paced sales environment

Education Level

Computer Science Degree or equivalent

Benefits

Benefits and resources support you to find balance and be your best.
AI agents accelerate your impact so you can do your best.

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
The world of work as if changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce for NonProfits gets our technology in the hands of nonprofits and impact organisations so they can connect with others and do more good, making the world a better place.
The Nonprofit team work with organisations across Europe and globally, from fighting world hunger to searching for a cure to cancer, from supporting vulnerable people with care and housing, to cleaning up the oceans and protecting species, it is a special place to be and one where you can make a real impact.
This is a truly exciting and transformational moment to join the #1 AI CRM company to help nonprofit organisations transform into agentic enterprises.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
We believe in equality for all and creating a workplace that’s inclusive, and free from discrimination.
Workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme.
We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Applicants are welcome to opt-in to the interview scheme as part of the application process.