Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Sysco's job description. Free.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Sysco's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Sysco — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Sysco — free, in seconds.
About the Role
This role supports CMU and LCC business by managing the local customer relationship with the expectation of enhancing the customer experience. The role will partner with CST, National Sales and Local Sales teams to deliver a positive customer experience. This position is responsible for building relationships with new and existing accounts up to 50% of their time, focusing on excellent customer support and last mile issue resolution.
Responsibilities
- Manage assigned customers/concepts and handle last mile activities to ensure timely and accurate product delivery.
- Collaborate with CSMs, transportation, merchandising, and contract sales teams to drive outcomes and influence customer interactions.
- Liaise with back office and communicate with customers regarding credits, special orders, etc.
- Liaise with local contract sales organization to implement direction and best practices.
- Act as a role model for best practices.
- Utilize CRM tool for account management, including managing tasks, communicating across the selling team, and ensuring customer data accuracy.
- Build and maintain customer relationships through in-person visits based on customer needs and contracts.
- Conduct challenging conversations with internal and external stakeholders.
- Perform appropriate escalations as needed.
Requirements
- High school diploma required.
- 3+ years prior outside foodservice account management or B2B sales experience required.
- Valid driver’s license with a driving record that meets Company insurability standards required.
- Knowledge of Sysco Products, ordering procedures, and credit terms.
- Proficient with customer service management and able to partner cross-functionally.
- Ability to manage end-to-end initiatives through challenging deadlines.
- Excellent organizational and project management skills, including the ability to provide top-notch customer service to multiple customers simultaneously.
- Ability to thrive in a fast-paced and changing work environment.
- Expert in Microsoft Office.
- Continuously learn existing and new Sysco technologies.
- Demonstrated experience with and working knowledge of Sysco customers preferred.
- Bachelors degree preferred.
- 5+ years prior foodservice account management, B2B sales experience within restaurant, GPO background preferred.
- Applicants must be currently authorized to work in the United States.
Skills
- Customer relationship management
- Cross-functional partnership
- Project management
- Customer service
- Microsoft Office
- Sysco technologies
Location
- 30337
Work Type
- Up to 50% travel
Experience Level
- 3+ years
- 5+ years
Education Level
- High school diploma
- Bachelors degree
Benefits
- For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
About the Company
- Sysco is the global leader in foodservice distribution.
- With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
- We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
- We’re looking for talented, hard-working individuals to join our team.
- Come grow with us and let us show you why Sysco is at the heart of food and service.
Equal Opportunity
- We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
- This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.