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About the Role

Amherst College is seeking a Mailing Services Specialist to manage and optimize bulk and outgoing mail operations, ensuring compliance with USPS regulations and maximizing postal discounts. This role also provides overflow support for print shop and finishing operations.

Responsibilities

Process, prepare, and verify departmental outgoing bulk mailings for USPS presort and automation discounts.
Operate Bulk Mailer Pro for address verification, NCOA updates, deduplication, CASS certification, and presort tray/sack tags.
Manage digital workflows via Quadient SMART software and operate multi-carrier Quadient postage meters.
Maintain knowledge of USPS Domestic Mail Manual (DMM) regulations, non-profit eligibility, move-update standards, and postal rates.
Act as the primary operational liaison to local USPS postmasters and Business Mail Entry Units (BMEU).
Consult with college departments on print specifications, mail piece design, fold/insert standards, and timing for optimal delivery and discount eligibility.
Track, log, and calculate postal usage across campus accounts.
Reconcile postal accounts, manage permit replenishment, and generate monthly financial chargeback reports.
Perform post-print document processing, including spiral binding, comb binding, tape binding, saddle-stitching, trimming, cutting, and scoring.
Assist with wide-format print post-production, including mounting prints, banner trimming, grommeting, and laminating.
Set up, operate, and troubleshoot automated post-press and mailing equipment.
Assist print shop staff during peak production periods with digital printing press operation, quality control, inventory management, and staging.
Organize and complete high-volume mailings, including address downloading, importing, printing, folding, inserting, tabbing, and metering.
Allocate postal charges to the correct general ledger account.
Prioritize work to ensure timely completion of time-sensitive mailings.
Participate in specialized mailings for the Advancement office, ensuring 100% accuracy with sensitive giving information.
Train other department staff and casual help on equipment and software usage.
Implement USPS regulations for discounted mail to obtain postage savings.
Run addresses through the NCOA database and update customer lists.
Implement new IBM barcode on all presorted mail and send electronic paperwork to the USPS.
Operate mailing center equipment, ensuring optimum performance and calling for service when needed.
Operate meters using special software for proper postage allocation, account management, and report generation.
Maintain sufficient funds for Permit 44 at the USPS post office.
Process all UPS packages sent to the department for pickup, ensuring same-day service.
Assist customers with questions and requests regarding mailings, including foreign mail regulations.
Create and apply required documentation for all foreign packages.
Act as liaison with the US Post Office and implement new postal regulations.
Assist in other areas of the department as needed, including copying, collating, binding, banner trimming, grommeting, and mounting of posters.

Requirements

High School Diploma or equivalent.
Mail Design Professional Certification or 3-5 years of experience.
Ability to acquire Mail Design Professional Certification within 6 months.
Demonstrated administrative abilities.
Ability to effectively utilize Google and Microsoft Suite products.
Demonstrated ability to utilize print shop software to initiate customer billing.
Successful completion of required reference and background checks.
Acceptable criminal offender records information (CORI) check.
Successful completion of pre-employment physical and lift test.
Valid driver's license.
Ability to be credentialed to drive College vehicles.

Skills

Bulk Mail Optimization
Postal Software Operation
USPS Compliance
Departmental Consultation
Accounting & Reconciliations
Document Finishing & Binding
Signage & Banner Finishing
Equipment Operation
Print Shop Workflow Support
Address Verification
NCOA Updates
Deduplication
CASS Certification
Presort Tray/Sack Tagging
Digital Workflows
Postage Meter Operation
USPS Domestic Mail Manual (DMM)
Non-profit Eligibility
Move-Update Standards
Postal Rates
Print Specifications
Mail Piece Design
Fold/Insert Standards
USPS Liaison
Print Shop Software
Google Suite
Microsoft Suite
Foreign Mail Regulations

Location

Amherst, MA

Work Type

Full-time
Year-round

Experience Level

1-3 years of experience (Preferred)

Education Level

High School Diploma or equivalent
Specialized skill training/certification

Salary/Compensations

$23 to $26/hour

Benefits

Comprehensive, highly competitive benefits package

About the Company

Amherst College has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body.
The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Equal Opportunity

Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.