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About the Role
Under the direction of the Front of House Management Team, Key Employees perform supervisory duties in the restaurants, including working on the floor in a management capacity, providing hospitality, opening and closing the space as a key holder, completing checklists, organizing sections, participating in manager meetings, supporting the team during rushes, assisting other departments, learning accounting practices, and relaying information to management.
Responsibilities
- Working on the floor in a management capacity – door, food run, speaking to guests
- Provide hospitality to all patrons.
- Opening and closing the space - key holder
- Responsible for completing opening and closing checklists
- Organizing sections and floor plan
- Participate in manager meetings when necessary
- Provide support to the team during the rush
- Help other departments when needed
- Learn and execute daily accounting/cashout practices
- Pass on any information to a manager during shift
Requirements
- Supervisory or management experience in a similar environment preferred
- Superior verbal and written communication skills
- Extreme organization in a fast-paced environment
- Able to multi-task with various things happening at once
- Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work
- Love of the rush in a high-volume environment with peaks and valleys, special events, and simultaneous regular service.
Skills
- Verbal communication
- Written communication
- Organization
- Multi-tasking
- Time management
- Cash handling
Location
- Toronto, ON
Work Type
- Part-Time
Experience Level
- Supervisory or management experience preferred
Salary/Compensations
- $22.00 CAD hourly
About the Company
- Dedicated to entertaining, inspiring, and transforming through innovative live experiences, The Second City is the premier brand in improv and sketch comedy.
- With sold-out shows playing on resident stages in Chicago and Toronto, Second City's Touring Theatrical companies also entertain an additional one million theatergoers a year around the globe.
- The Second City Training Centre is the largest school of improvisation-based arts on the planet, with brick-and-mortar locations in Chicago, Toronto, New York and a virtual division offering accessible classes online worldwide.
- Second City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more.
- For additional information on The Second City, please visit: www.secondcity.com.
Equal Opportunity
- The Second City is an open, inclusive workplace and welcome applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view.
- We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.