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About the Role

Triple Point is seeking an experienced business systems analyst to join the Digital & Technology function. This role focuses on managing and enhancing the Aspire lease and loan management platform for the Private Credit business. The analyst will translate business needs into technical specifications, understand the platform's integration within Triple Point's systems, and contribute to a roadmap of improvements.

Responsibilities

Understand the business and its processes, including end-to-end lending and leasing processes.
Map current processes, clarify business needs, and simplify processes before translating them into system changes.
Build and apply a practical understanding of financial transaction processing.
Consider how Aspire interacts with the wider systems landscape.
Own issues and deliver solutions, from triage through investigation, communication, workaround, and resolution.
Investigate why functionality is not working as expected.
Identify proportionate interim solutions and explain operational or financial implications.
Carry out root-cause analysis and recommend permanent fixes.
Maintain clear issue records and escalate risks promptly.
Support the system development lifecycle from requirements analysis through to post-implementation review.
Turn business needs into clear requirements, user stories, process maps, and acceptance criteria.
Review system and team processes to identify opportunities for simplification and improvement.
Assess the full impact of proposed changes.
Configure and test internal Aspire changes in test environments.
Coordinate business UAT and regression testing.
Work with Technology, data teams, the vendor, and business stakeholders to investigate integration, data capture, reporting, and automation opportunities.
Provide practical, hands-on support to users.
Deliver training and create concise guidance.
Check after release that changes are understood, adopted, and producing the intended outcome.
Share knowledge with colleagues and help build broader systems capability.

Requirements

Experience in a business systems, systems analysis, lending operations, finance systems, or related role.
Experience in a lending, leasing, or other financial services environment with a sound understanding of how transactions move through operational and finance processes.
Practical accounting and financial process understanding, including transaction dates, accounting periods, accruals, invoicing, GL postings, cash allocation, and reconciliations.
Experience scoping requirements, including user stories, and documenting/performing/testing configuration changes.
Knowledge of leasing and lending platforms.
Data savvy with a strong understanding of factors impacting data quality and reportability.
Comfortable writing SQL to query databases ad hoc.
Experience in streamlining processes, utilizing software where required.
Experience with Jira and Confluence (desirable).
Experience working with BI tools (Power BI) (desirable).
Experience mentoring colleagues or training teams (desirable).
Experience of system-driven invoice generation (desirable).
Understanding of banking processes such as Direct Debit collections, payment runs, and bank reconciliation (desirable).

Skills

Problem-solver mindset
Ability to work independently and collaboratively
Ability to translate technical requirements to a non-technical audience and vice-versa
Curious mindset
Strong communication skills
Personable
Generous with knowledge and time
Takes ownership of work
SQL
Salesforce (implied)
Experience Cloud (implied)
Jira (desirable)
Confluence (desirable)
Power BI (desirable)

Location

Remote (implied by hybrid/flexible working)

Work Type

Hybrid
Flexible working

Experience Level

Experienced

Salary/Compensations

Competitive salary

Benefits

Contributory pension
Ongoing learning and development opportunities
Opportunities for professional development and career progression

About the Company

Triple Point has been bringing investment ideas to life and connecting capital with the right people and opportunities since 2004.
Manages over £2.5 billion for a broad range of investors across Private Credit, Social Housing, Clean Heat, Energy, and Venture strategies.
Offers investments to both private (retail) and institutional clients.
Has over 230 employees committed to leaving the world demonstrably better.
Certified B Corp, signed up to the Principles for Responsible Investment.
Named a Sunday Times 'Best Place to Work 2025 & 2026'.

Equal Opportunity

Triple Point is dedicated to providing fair and equal opportunities for all individuals.
Discrimination of any kind based on age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated.
Aims to create a welcoming and diverse work environment where people from all walks of life feel valued and supported.
Actively encourages individuals from various backgrounds to apply for job vacancies.