Wireless Retail Assistant Manager
Blue Link Wireless an Authorized Retailer of AT&T · CA, US
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About the Role
At BLW, the Sales Leader is a true assistant manager and a natural next step for sellers ready for more. You will work closely with the Store Leader, own the details on the floor, and step up when they are out. This role involves selling, supporting the team, and building the skills to run your own store.
Responsibilities
- Partner with the Store Leader on daily operations, staffing, and performance
- Sell alongside your team and lead by example on every shift
- Coach, train, and develop team members through real-time feedback and consistent mentoring
- Help the team hit and exceed monthly sales targets
- Assist with product launches, merchandising, and ensuring the store reflects brand standards
- Stay sharp on AT&T promotions, devices, and wireless trends
- Handle administrative duties, inventory, compliance, and store-level problem-solving
- Represent BLW at community and offsite events to grow the customer base
- Resolve customer escalations with professionalism and care
Requirements
- 18 years of age or older
- High school diploma or GED
- Authorized to work in the U.S.
- Ability to pass a background check
- Strong communicator, written and verbal
- High energy and adaptable in a competitive environment
- You have mentored or supported others and genuinely enjoyed it
- You hold yourself to the same standard you set for your team
- You can coach someone through a tough sale as naturally as you can close one yourself
- You thrive in a fast-paced, goal-driven environment and bring others up with you
- You are as comfortable with the operational details as you are on the sales floor
- On your feet most of the shift, using tablets, POS systems, and wireless retail tools
- Occasional lifting up to 15 lbs required
Skills
- Product mastery
- Sales
- Coaching
- Mentoring
- Operational details
- Bilingual skills
- Wireless or telecom industry experience
- Developing others
Location
- San Francisco
- Los Angeles
Work Type
- Full-Time
Experience Level
- At least 1 year in a retail sales environment (preferred)
- At least 2 years of experience leading or managing others (preferred)
Education Level
- High school diploma or GED
Salary/Compensations
- Base Pay, Commission, Leadership Incentives
- $23—$26 USD
Benefits
- Paid Training Provided
About the Company
- Blue Link Wireless, An Authorized Retailer of AT&T
Equal Opportunity
- Blue Link Wireless, an Authorized Retailer of AT&T, is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request.
- Applicants for the San Francisco location: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Applicants for the Los Angeles location: Blue Link Wireless will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Los Angeles Fair Chance Initiative for Hiring Ordinance.