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About the Role

The Investigator Supervisor will support Attorneys in Charge in providing high-quality services to clients and the defense team. This role assists in expanding the training curriculum and process for investigators, investigative interns, attorneys, and other defense team staff. The ideal candidate will possess strong knowledge and experience in criminal defense investigations, along with demonstrated leadership, training, and communication skills.

Responsibilities

Support the Director of Investigative Staff in recruiting, interviewing, hiring, onboarding, and training of new staff, investigative interns, and the investigative internship program.
Support the Director of Investigative Staff in developing training curriculums and materials for all investigative staff, investigative interns, and attorneys.
Support Attorneys-in-Charge, Directors, Supervisors, Administrators, Attorneys, and other defense team staffing the Trial Offices and specialized units in the deliverance of investigative services for the defense team.
Work closely with the Director of Investigative Services and offices to troubleshoot issues and challenges with investigative cases and personnel.
Support, assess, and evaluate investigative requests and caseloads in collaboration with client, attorney, and office needs, monitoring adherence to best practices and professional ethical rules.
Organize work, set priorities, and determine resource requirements; determine short- or long-term goals and strategies; coordinate with Director of Investigative Services, Attorneys-in-Charge, and other managers; monitor progress and evaluate outcomes.
Engage in continuous training, professional development, and best practices training under the direction of the Director of Investigative Services and the CDP Training Unit.
Carry an active caseload and assist, shadow, evaluate, and travel with the defense team on other cases in the field.
Assist in the continued professional growth, training, and development of investigative staff, fostering teamwork and communication with the defense team.
Schedule employee hours, assign work, approve time off and remote work schedule requests following LAS policy and procedures.
Manage Investigator reimbursements, investigative logs, and other duties required for efficiency and productivity.
Attend management meetings, participate in management trainings, and utilize current employment policies, practices, and guidance.
Conduct management and supervision practices that affirmatively support equity and inclusion in the workplace.
Assess and report training, technological, investigative, and administrative needs of investigative staff and interns.
Supervise direct reports in setting performance standards, provide routine feedback, coaching/counseling, and issue disciplinary action as needed.
Lead organizational and culture change for the Investigative unit.
Resolve employee conflict, complaints, and address union concerns, with guidance from Human Resources.
Assist in the development of strategic plans to integrate improved investigative techniques and technology into the criminal defense practice.
Participate in continuous professional development.
Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environment.
Perform other duties as assigned.

Requirements

A bachelor’s degree and at least 3 years of criminal defense investigative work or a combination of 7 years of post-secondary education and criminal defense investigative work.
Ability to set standard operating procedures, best practices, and other processes that will enrich client service and staff professional development.
Demonstrated experience in training on investigative services, including mentoring.
Ability to work in and value a collaborative team representation model.
Commitment to working collegially and constructively with managers and staff.
An aptitude for motivating, training, and managing investigative staff and others.
Experience in and a commitment to advocacy on behalf of people of color, low-income, and non-citizens.
Knowledge of New York City and ability to travel around New York City.
May be required to work after 5pm and on weekends.
A valid driver’s license in NY (tri-state region) and access to a vehicle for daily field work.
All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit.
LAS will provide a letter documenting employment status for citizens of Canada and Mexico needed to obtain a TN visa.

Skills

Criminal defense investigations
Leadership
Training
Communication
Mentorship
Case management
Investigative technology
New York laws of arrest, search and seizure
Rules of evidence
Courtroom procedures
Subpoena practice
Testifying effectively at hearings or trials
Microsoft Windows: Word, Outlook, Excel, PowerPoint
CLEAR
Cameras
Video equipment
Tape recorders
Effective listening
Effective speaking
Effective writing
Effective teaching
Organizational skills
Working independently
Setting priorities
Meeting deadlines
Working with a variety of individuals from diverse backgrounds and personalities
Interpersonal skills
Productive working relationships
Confidentiality
Integrity
Respect

Location

New York City

Work Type

Full-time
Hybrid

Experience Level

3 years of criminal defense investigative work
7 years of post-secondary education and criminal defense investigative work
2 years of management experience preferred

Education Level

Bachelor's degree

Salary/Compensations

$101,231 - $106,231

Benefits

Health insurance
Paid vacation
Disability insurance
Life insurance
Public Service Loan Forgiveness (PSLF)
State and Federal loan forgiveness programs
Assistance from New York state for loan repayments (for NY residents)

About the Company

The Legal Aid Society is the nation's oldest and largest social justice legal services organization.
The Criminal Defense Practice is the primary public defender of New York City, providing holistic, client-centered representation to over 150,000 people facing misdemeanor, felony, and homicide charges.
The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation.
We are dedicated to building strong professional relationships with clients, understanding their diverse circumstances, and meeting their needs.
Every member is expected to continuously learn about identity, bias, and systemic forms of oppression and participate in dismantling bias.

Equal Opportunity

As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity, gender expression, disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.