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About the Role

Crunch Fitness – Undefeated Tribe is seeking a strategic, hands-on Director of Payroll to lead payroll operations across a fast-growing, multi-state organization. This role is crucial for scaling payroll processes to support the company's expansion to over 100 clubs by 2028, ensuring efficiency, compliance, and measurable results.

Responsibilities

Build and own a multi-year payroll roadmap aligned with company growth plans, new-state entry, and acquisition pipeline.
Lead process improvements end-to-end, including business case development, design, testing, rollout, training, and post-implementation review.
Drive automation and standardization to reduce manual touchpoints and cycle time.
Define the payroll operating model, including team structure, roles, service levels, and build-vs-vendor decisions.
Present payroll strategy, risks, and results to senior leadership.
Own payroll policy and the internal control framework.
Ensure compliance with federal, state, and local wage-and-hour and payroll tax rules across all operating states.
Lead new-state registrations and setups.
Own payroll’s role in external, tax, and 401(k) plan audits and drive timely resolution of findings.
Monitor regulatory changes and implement necessary updates to policies, system configurations, and training.
Own the payroll mechanics of incentive programs, ensuring they are payable, auditable, and accurately accrued.
Partner with Accounting on payroll GL mapping, accruals, month-end close, and payroll-related reconciliations.
Provide labor-cost analytics and forecasting inputs to FP&A and Operations.
Own the payroll technology roadmap, including UKG Pro optimization and integrations.
Lead system upgrades, new modules, and vendor selection or renegotiation.
Manage payroll vendor performance.
Establish data integrity standards and reporting/dashboards for payroll KPIs.
Lead payroll due diligence for acquisitions and build/execute integration playbooks.
Create a repeatable new-club payroll launch checklist.
Lead, coach, and develop the Payroll Manager and the payroll team.
Set goals and hold the team to measurable standards.
Build bench strength and succession for critical payroll roles.
Partner with HR, Operations, and club leaders.
Serve as the escalation point for complex payroll issues.

Requirements

Bachelor’s degree in Accounting, Finance, Human Resources, or a related field.
7+ years of progressive payroll experience.
3+ years leading payroll teams in a multi-state, multi-location organization.
Proven record of leading payroll transformation (system implementations, process redesign, or automation) from concept to measured results.
Advanced UKG Pro expertise required.
Deep knowledge of multi-state payroll tax, wage-and-hour law, garnishments, and benefits/401(k) payroll impacts.
Strong grasp of payroll accounting: GL mapping, accruals, reconciliations, and internal controls.
Experience administering bonus and commission programs at scale.
Executive-level communication skills; able to build a business case and influence peers in HR, Operations, and Finance.
Prolonged periods of sitting and working at a computer.

Skills

UKG Pro expertise
Payroll strategy
Payroll operations
Payroll controls
Payroll technology
Process improvement
Change management
Business case development
System implementation
Automation
Standardization
Operating model definition
Governance
Compliance
Wage-and-hour law
Payroll tax
Audit management
Regulatory change management
Incentive program administration
Payroll accounting
GL mapping
Accruals
Reconciliations
Internal controls
Labor-cost analytics
Forecasting
System optimization
Vendor management
Data integrity
Reporting
KPI dashboard development
Due diligence
Integration planning
Leadership
Coaching
People development
Succession planning
Cross-functional partnership
Advanced Excel
AI
SQL
BI tools

Location

Multi-state

Work Type

Full-time

Experience Level

Director level
7+ years of progressive payroll experience
3+ years leading payroll teams

Education Level

Bachelor’s degree in Accounting, Finance, Human Resources, or a related field

Benefits

Competitive pay
Career advancement opportunities
Free Crunch Fitness membership
Salaried
Flexible PTO
Paid Holidays
Subsidized health insurance coverage (health, dental, vision) for full time positions
Employer Paid Basic Life and AD&D
HSA
401k Offering w/ Employer Match
Short-term disability
Voluntary Supplemental Life Insurance for employee, child, and spouse

About the Company

Undefeated Tribe is the fastest-growing Crunch Fitness franchise group in the nation, expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota.
Twice named Franchise of the Year (2021 & 2024), and Brand Builder of the Year (2025 & 2026).
On a mission to transform lives through fitness, wellness, and connection.
Planning to open 100+ clubs by 2028.
Features a bold, high-energy culture where employees are part of a team that thrives on hustle, creativity, and collaboration.
Celebrates individuality and encourages diverse voices.
Offers unlimited growth opportunities due to rapid expansion.
Invests in people, promotes from within, and provides tools for career advancement.

Equal Opportunity

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.
Provides equal employment opportunities to all employees and employment applicants.
Prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.