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About the Role

Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Residential Services program to ensure that a high quality of life is maintained. Support individuals in areas such as self-care routines, health, safety, household chores, socialization, and overall wellbeing. Values and embraces diversity in backgrounds and experiences for every person in every community. Strives to create an open, inclusive environment where every employee has the opportunity to flourish. Demonstrates a commitment to understanding cultural differences and supports a culture of diversity, equity, and inclusion.

Responsibilities

• Practices and promotes Citizens mission statement in every interaction.
• Supports people to live the life they choose through family and community engagement.
• Provides ongoing support to people during overnight and morning hours, including self-care routines (toileting, feeding, showering, dressing, diapering), health, safety, alternate positioning, and overall well-being to maintain a high quality of life.
• Ensures a safe and clean home by assisting people with household chores and participating in chores like laundry.
• Follows all treatment plans and utilizes adaptive and safety equipment to promote independence and ensure health, safety, and well-being.
• Reports and documents events/activities that may hinder the health, safety, and well-being of residents, such as allegations of abuse, injuries, broken equipment, or falls.
• Reports to the Justice Center as a mandated reporter if there is reasonable cause to suspect abuse or neglect, and follows all agency incident policy and procedures.
• Adheres to Federal and New York State regulations, agency policy and procedures, the employee handbook, and agency and program training requirements.
• Successfully completes and maintains AMAP certification and assists people supported with medication administration.
• Arrives to work on time and adheres to agency policy regarding call-offs and overtime to ensure quality support.
• Supports people in the morning with meal preparation, teaching concepts like diet adherence, portion control, and cooking skills.
• Supports people in starting the day positively by waking and greeting them kindly and supporting their preferred morning routine.
• Assists people with medication administration according to AMAP policy and procedures.
• Accompanies or transports people supported using safe driving practices to day programs or job locations.
• Implements and documents all treatment plans and agency-related materials via Medisked or paper documentation to assist people in achieving independence and ensuring their health, safety, and well-being.
• Serves as a member of the inter-disciplinary team by attending and participating in meetings to discuss progress and goal achievements.
• Mentors and acts as a role model for new Direct Support Staff by demonstrating supportive routines and reviewing training manuals.
• Performs all other duties as requested by supervisor.
• Requires regular and substantial unsupervised or unrestricted physical contact with people receiving services, subject to fingerprint/criminal background check.

Requirements

• High School Diploma or GED preferred.
• Qualified New York State Driver’s license that is also qualified in accordance with agency’s insurance standards.
• Successful completion and maintenance of AMAP status.
• Ability to communicate and understand written and oral directives/information.
• Excellent team player with a positive attitude.
• Qualified driver status is required for overnight Direct Support Professionals (11pm – 9am and 11p-7a) for morning transportation assistance.

Skills

• Medication administration
• Documentation
• Communication
• Teamwork
• Driving

Location

• New York

Work Type

• Full-time
• Overnight

Experience Level

• Entry Level

Education Level

• High School Diploma or GED preferred

About the Company

• Citizens supports people to live the life they choose through family and community engagement.

Equal Opportunity

• Values and Embraces Diversity in backgrounds and experiences for every person in every community.
• Strives to create an open, inclusive environment in which every employee has the opportunity to flourish.
• Demonstrates a commitment to understanding cultural differences and supports a culture of diversity, equity and inclusion.