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About the Role
Our Risk Sales team is seeking an Account Manager to work with customers and prospects across our Risk and Compliance, Factiva, and Newswires solution lines.
Responsibilities
- Provide a high level of account management service by building excellent customer relationships, understanding customer businesses, and resolving issues in a timely manner.
- Understand competitor solutions the customer is using and the customer's current and developing needs.
- Generate new streams of revenue through sales of products and services that address prospects' business needs.
- Identify opportunities for increasing revenue within the account territory via up-selling and cross-selling.
- Maintain high levels of customer satisfaction through regular communication with all customers and build solid working relationships.
- Develop and execute plans to manage strategic account renewals.
- Ensure appropriate levels of customer training and awareness by closely partnering with the Customer Engagement team.
- Clearly express the value proposition and benefits of Dow Jones products and solutions to specific sectors and markets.
- Use product and market knowledge to help increase the value and adoption of solutions by customers.
- Manage Sales Forecast and Pipeline to ensure clear reporting of forthcoming renewals, additional sales opportunities, and associated revenue and timescales.
Requirements
- 4+ years of sales experience with a proven track record of success in selling solutions to corporate or financial customers.
- Ability to work well in cross-functional and geographically dispersed teams.
- Highly self-motivated and able to work independently when required.
- Excellent communication skills (both written and verbal) to ensure the Dow Jones value proposition is clearly articulated.
- Strong results orientation with the commitment and drive to achieve new business goals in a complex business environment.
- Strong business acumen and awareness to help build credibility with the customer.
- Ability to spot potential opportunities within a peer group or industry sector.
- Ability to express the benefits of Dow Jones in an appropriate business context.
- Strong time management skills with an ability to manage tasks in a fast-paced environment.
- Ability to track progress against appropriate activity goals.
- Experience working with, or within, Risk & Compliance functions is an advantage.
Skills
- Sales
- Account Management
- New Business Development
- Customer Relationship Management
- Forecasting
- Communication Skills
- Time Management
- Business Acumen
Location
- Global
Work Type
- Full-time
Experience Level
- 4+ years sales experience
Education Level
- Bachelor’s degree preferred
Salary/Compensations
- $100,000.00 - $125,000.00
Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Insurance Plans
- Lifestyle Programs & Wellness Resources
- Education Benefits
- Family Care Benefits & Caregiving Support
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
- Financial Health Programs
- Cybersecurity Protection
About the Company
- Dow Jones Risk Sales is a dynamic, global organization focused on helping businesses make smarter decisions through trusted news, data, insights, and information solutions.
- Our teams partner with organizations across industries to understand their unique challenges and connect them with the Dow Jones products and services that drive growth, manage risk, and support informed decision-making.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
- EEO/Disabled/Vets
- We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
- Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.