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About the Role

As a Night Security Officer, you'll rotate between general security and loading bay responsibilities, helping maintain effective site security throughout the night. You'll be expected to follow site procedures, communicate effectively with colleagues and visitors, and respond appropriately to security, vehicle movement and emergency situations.

Responsibilities

Maintain a visible security presence by carrying out regular internal and external patrols, controlling access and egress, checking entry passes, deterring unauthorised activity and protecting the premises, property and personnel.
Monitor security systems including CCTV, fire and intruder alarm panels, escalating incidents, faults and suspicious activity to the Controller and supporting emergency responses as required.
Manage loading bay operations, including monitoring vehicle movements, booking vehicles in and out, assisting delivery drivers, couriers and staff, and coordinating with other service partners.
Maintain safe vehicle and pedestrian movements by directing traffic when required, keeping pedestrians on designated footpaths and ensuring vehicles do not obstruct access or park in unauthorised areas.
Provide professional customer service by welcoming and assisting staff, visitors and contractors, supporting reception duties, managing visitor sign-in procedures and issuing passes in line with site instructions.
Maintain accurate records and documentation, including security logs, vehicle records, key registers, visitor information, incident reports and shift handovers.
Support Health & Safety and emergency procedures by keeping escape routes clear, identifying hazards, reporting unsafe practices, responding to fire and other emergencies, and providing first aid within the scope of your training.
Maintain site standards and equipment, ensuring security equipment is handled correctly, common areas remain clean and welcoming, and any faults, damage or potential risks are reported promptly.

Requirements

A valid SIA Licence, First Aid qualification and Fire Marshal qualification.
Excellent customer service and communication skills, with the confidence to deal professionally and courteously with staff, visitors, contractors, delivery drivers and colleagues.
Good IT skills, including familiarity with Windows-based software such as SharePoint, Outlook, Word and Excel, alongside the ability to maintain accurate records and reports.
Strong observation and attention to detail, with the ability to monitor security systems, operate radio equipment, follow access control procedures and identify potential risks.
The ability to manage competing priorities, work effectively as part of a team and use your initiative when responding to incidents or unexpected situations.
An understanding of loading bay operations, including vehicle monitoring, access control, safe vehicle movements and the importance of personal protective equipment.
A reliable and professional approach, with high standards of personal presentation, punctuality, attendance and compliance with site procedures.
A commitment to Health & Safety, equality and diversity, and maintaining a safe and welcoming environment for everyone on site.
The flexibility to rotate between security and loading bay responsibilities throughout night shifts.

Skills

Customer service
Communication
IT skills
Record keeping
Observation
Attention to detail
Teamwork
Initiative
Loading bay operations
Health & Safety
Equality and diversity

Location

London SE1 6QU

Work Type

Nights
Full-time

Experience Level

Experienced

Education Level

First Aid qualification
Fire Marshal qualification

Salary/Compensations

£15.70 per hour

Benefits

Employee Assistance Programme
ReWard Benefits Platform
SIA Licence Support
Life Assurance
Training & Career Development
Employee Referral Scheme
Cycle to Work Scheme
Pension

About the Company

Ward Security is a leading security specialist, delivering security strategies, solutions, and services to businesses across the UK.
Our services include security personnel, CCTV security systems, property management, canine services, key holding services, response alarm systems, and more.
With over 1600+ of our amazing people operating nationally, we seek the best talent to uphold our vision: “To lead our sector by what we believe in, not our market share.”
At Ward, our people are at the heart of everything we do.
We value individuals who take pride in their work, demonstrate professionalism and are committed to delivering exceptional service.
In return, we recognise and celebrate the contributions our people make, creating an environment where everyone has the opportunity to feel valued and succeed.
At Ward, we believe in investing in our people.
Whether you’re starting your career in security or ready to take your next step, we’ll support you every step of the way with training, development, and clear career pathways, from frontline roles through to leadership.
Your wellbeing matters.
We’re committed to supporting the mental health and wellbeing of our people through our dedicated in-house Mental Health Team and Wellbeing Platform.
We’re passionate about creating a supportive workplace where our people feel cared for, respected and empowered to thrive.

Equal Opportunity

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued.
We are committed to providing equal opportunities to all employees and applicants regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.
As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities.
We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.