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About the Role
MCM is seeking a leader to drive sales and manage store operations, ensuring brand standards and customer satisfaction.
Responsibilities
- Responsible for sales and performance of the store and sales performance of each sales associate.
- Partners with senior management to maximize sales and margin goals.
- Recommends business strategies to help achieve sales goals and targets.
- Ensures store presentation and visual merchandising standards are maintained according to company directives.
- Analyzes and manages sell-through, identifying and communicating product availability and market trends.
- Assures optimum shrinkage results by enforcing security measures and maintaining inventory accuracy.
- Develops and leads a high-performance team through effective training, coaching, and motivational activities.
- Demonstrates accountability and leadership in managing the shop and its employees.
- Creates a dynamic environment with superlative customer service standards.
- Portrays appropriate representation and integrity of the company and brand.
- Maintains active social relationships with clients and the community.
- Remains in compliance with operational and company policies and procedures.
- Demonstrates proficiency in managing operational costs and budgetary expenses.
- Hires and retains a dynamic workforce aligned to customer values and service expectations.
- Manages selling floor environment through coaching, redirection, and goal setting.
- Builds competencies plans and learning and development goals for each team member.
Requirements
- Minimum of five years’ experience in retail management – luxury experience preferred.
- Experience in specialty retail, including business development, visual merchandising, and store operations.
- Ability to navigate the operation of retail point of sale system, Word, Excel, and email.
- Commercial awareness and strong business acumen.
- Must possess strong leadership qualities, ability to coach, and develop a high-performing team.
Skills
- Visual merchandising
- Sales management
- Team leadership
- Customer service
- Inventory management
- Business development
- Coaching
- Budget management
Location
- Worldwide
Work Type
- Full-time
Experience Level
- Minimum of five years’ experience in retail management
Education Level
- Bachelor’s degree in Fashion, Merchandising or Business preferred.
About the Company
- MCM (Modern Creation München) is a luxury lifestyle goods and fashion house founded in 1976 with a German heritage, focusing on functional innovation and cutting-edge techniques.
- MCM embodies the bold, rebellious, and aspirational through its association with music, art, travel, and technology.
- The brand appeals to the 21st Century Global Nomad generation, with a millennial and Gen Z audience that is genderless, ageless, empowered, and unconstrained.
- MCM is distributed online and in 650 stores worldwide.
- MCM has a highly collaborative workforce and is a multinational/multicultural organization.
- MCM is committed to fulfilling corporate social responsibility by implementing values and complying with high ethical standards.
- MCM strives to become high-performing individuals who reflect the diversity of the communities they work and live in.
- MCM is committed to diversity and inclusion, recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues, and fostering an inclusive environment.
- MCM has zero tolerance for harassment, insultation, ostracization, or groundless defamation.
Equal Opportunity
- MCM Products USA Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment.