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About the Role
Five Iron is seeking an Assistant General Manager of Golf to assist the General Manager of Performance in overseeing and managing golf operations. This role is dedicated to delivering exceptional service and genuine hospitality, requiring charisma, people-orientation, and the ability to develop proficiency with golf simulators and equipment. The Assistant General Manager of Performance reports directly to the General Manager of Performance.
Responsibilities
- Assist the General Manager of Performance in management and training of morning and afternoon golf staff
- Provide above-and-beyond service to Guests with a friendly face
- Open the location in the mornings and weekends
- Maintain proficiency in golf simulator technology and adhere to quality control processes
- Cultivate meaningful relationships with Guests and display attention to detail
- Maintain and organize golf bag storage and all golf equipment
- Maintain up-to-date knowledge of all products and business lines and work alongside the Director of Golf to hit quarterly sales targets
- Build the membership community through member events, outings, and engage in local reciprocity efforts
- Maintain up-to-date knowledge of food and beverage offerings and deliver premium service
- Ensure guest satisfaction by actively checking in with guests and promptly addressing concerns
- Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
- Verify guests' legal drinking age
Requirements
- Passion for the game of golf
- Hospitality, hotel or golf course/club, or sports management experience preferred
- Exemplary communication, time management and organization skills
- Upbeat energy and enthusiasm and a positive attitude
- Ability to think on your feet and manage customer expectations
- Ability to work in a fast paced environment
- Availability to be present in the space primarily mornings/afternoons, and weekends/holidays
- Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
Skills
- Golf simulator technology
- Food and beverage service
- Communication
- Time management
- Organization
Location
- Worldwide
Work Type
- Full Time
Experience Level
- Assistant General Manager
Salary/Compensations
- $70,000 + $8,600 in bonus potential
- Incentive-based compensation through a bonus program, based on membership retention and performance related revenue
- Additional wages for teaching lessons/clubfitting, if applicable
Benefits
- Health, Dental, and Vision insurance
- Long and Short Term Disability
- Accident and Critical Illness Insurance
- 401K
- Meals while working are included for free
About the Company
- Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues.
- With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
Equal Opportunity
- Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds.
- Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.
- Five Iron Golf will consider all requests for reasonable accommodations as required.