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About the Role
The Director of Dining Services is responsible for all ESLC dining experiences, requiring a strategic blend of leadership and innovation. This role guides teams across various departments to deliver outstanding dining experiences while managing the financial and operational aspects of the dining services department. The Director is responsible for the overall success of dining services for all ESLC programs, including resident dining, catering, special events, and community programs.
Responsibilities
- Accountable for all dietary capital purchases with assistance from Executive Directors/Administrators.
- Accountable for contracts with appropriate vendors and service contractors.
- Manage all purchasing and procurement of food, supplies, and equipment for dining services.
- Participate in the development of the annual departmental operating and capital budgets.
- Define labor and food costs benchmarks.
- Define food service quality and dining expectations, including the development and standardization of policies and procedures for all of ESLC.
- Review resident satisfaction and benchmarks for satisfaction and make recommendations for improvement.
- Establish audit protocols and complete routine audits to ensure policies, procedures, and standards are adhered to.
- Manage all aspects of the dining experience and ensure standardized policies and procedures are implemented consistently.
- Possess knowledge of Monroe County and NYS DOH and Federal regulations on food operations, workplace safety, and sanitation.
- Train staff on specific customer service, serving techniques, food handling, and presentation.
- Encourage collaboration between sites to ensure efficiencies and best practices are shared, resulting in improved operations and financial results.
- Serve as the point person for all community and neighborhood food programs.
- Assist in the planning and organization of all company events, including the annual golf tournament and employee recognition events.
- Manage the catering program, with the program generating at least 5% net profit on an annual basis.
- Provide input to OLT on growth opportunities and future changes as it impacts the number of kitchen sites, overall foodservice budget, and program differentiation.
- Continually analyze the industry to determine trends and technological advances that may have a direct impact on quality and resident and employee satisfaction.
Requirements
- Must be a certified Food Service Manager.
- Bachelor’s degree from an accredited college, with a concentration in food service management, or dietetics with 3-5 years multi-unit management experience, or an A.A.S. degree in healthcare food service with 10 years multi-unit management in the industry.
- Performing duties of this job requires occasional walking and standing in and around the building.
- Must be able to occasionally lift loads of 30 pounds without assistance.
- Ability to sit, talk, and hear is required.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
Skills
- Leadership
- Innovation
- Financial management
- Operational management
- Customer service
- Food handling
- Food presentation
- Collaboration
- Strategic planning
Work Type
- Full-Time
Experience Level
- 3-5 years multi-unit management experience
- 10 years multi-unit management in the industry
Education Level
- Bachelor’s degree in food service management or dietetics
- A.A.S. degree in healthcare food service
Salary/Compensations
- $93,000 annually
Benefits
- 100% employer-paid medical insurance for High-Deductible Health Plan (HDHP) for single-subscribers.
- Health Saving Accounts (HSA) with Weekly Employer Contributions.
- Flexible Spending Accounts (FSA).
- Dental insurance with orthodontist coverage.
- 401(K) with Company Match: 100% company match on the first 3% of your contributions.
- Competitive Pay Rates.
- Weekly Payroll.
- Tuition assistance program.
- Generous ETO plan that accrues on a weekly basis for use after 90 days of employment.
- Six designated holidays and one floating holiday.
- Voluntary benefits and insurances such as Short-Term Disability, Vision, Employee Assistance Program, and access to Workforce Success Coaches.
About the Company
- Episcopal SeniorLife Communities Mission: We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs.
- We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge… Life. Inspired Every Day.
- Winner of the 2024 Best-in-Class Employer award, ESLC was recognized for its comprehensive approach to benefits, compensation, and employee experience.
Equal Opportunity
- Episcopal SeniorLife Communities is an Equal Opportunity Employer.