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About the Role
The Development Operations Specialist ensures the integrity, accuracy, and strategic use of ASC’s donor and constituent data. This role oversees gift processing, acknowledgment systems, and data entry, while also managing reporting and wealth screening to inform fundraising strategy. The Development Operations Specialist will implement data health and enrichment processes, build reports for staff and board, and provide actionable insights into donor trends. By stewarding ASC’s donor database, this role is essential to effective fundraising operations, donor stewardship, and campaign success.
Responsibilities
- Manage ASC’s donor database (currently Raiser’s Edge), ensuring accuracy, consistency, and proper coding of all constituent records.
- Process and acknowledge gifts in a timely manner; ensure tax receipt and stewardship standards are met.
- Generate regular development reports and dashboards for staff and board leadership.
- Conduct wealth screening and research to support donor pipeline development.
- Maintain data health through audits, clean-up, and enrichment strategies.
- Support campaign segmentation and list-building for appeals, newsletters, and events.
- Train and support staff on database best practices and usage.
- Collaborate with the Chief Development Officer to track campaign progress and donor engagement.
- Ensure compliance with data protection, privacy, and gift processing standards.
- Perform general administrative tasks and data entry to support fundraising operations and ensure accurate recordkeeping.
- Maintain data consistency between Raiser’s Edge, Classy, and QuickBooks
- Create and send invoices for open gifts and pledges, secure updated payment information for lapsed gifts
- Stay current on CRM features, data management best practices, and emerging technology tools to enhance database efficiency and utility.
Requirements
- In love with the mission of Austin Sunshine Camps
- 2-4 years of experience in a nonprofit operations, data, or fundraising support role
- Direct experience managing a donor CRM (Raiser’s Edge or comparable nonprofit database)
- Strong understanding of gift processing, pledges, acknowledgements, and fundraising data flows
- Strong attention to detail and organizational skills
- Experience in donor data management, reporting and analytics
- Strong communication skills for training and collaboration
- Ability to manage multiple priorities and meet deadlines
- Willing to become Ropes/Challenge Course Certified and work as part of the team to conduct Ropes Course sessions for campers, volunteers, renters, and other stakeholder groups when needed
- Must pass a National Enhanced Criminal Background Check
Skills
- Raiser's Edge
- Classy
- QuickBooks
- CRM features
- Data management best practices
- Emerging technology tools
Location
- Zilker Park
Work Type
- Flexible working hours
- Flexible location
Experience Level
- 2-4 years of experience
Salary/Compensations
- $50,000-$55,000
Benefits
- Health, dental, and vision insurance (ASC covers 50% in the first year, increasing by 10% at every work anniversary)
- Short-term disability & Life Insurance
- Unlimited PTO policy
- Retirement Plan: ASC matches employee contribution up to 3% in a Simple IRA+ plan
- Family-friendly work environment
- Children have the option to attend all sessions of overnight camp
About the Company
- Austin Sunshine Camps provides the magic of overnight camp without the barrier of cost.
- We envision a world where all children have a place to grow, connect, and explore.
- Core values: Action, Authenticity, Compassion, Connection, Exploration, Fun, and Growth.