Distribution Agent at Expeditors | Austin, TX, US | Rezi

Distribution Agent at Expeditors

Distribution Agent

Expeditors · Austin, TX, US

2 weeks ago

Distribution Agent

Expeditors · Austin, TX, US

16 days ago
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About the Role

Provide exceptional customer service to ensure efficient daily operation of all distribution accounts.

Responsibilities

  • Process and input all customer orders and distribution accounts daily.
  • Provide accurate and timely daily operational reports.
  • Generate all related paperwork and information for customer work orders, check orders for special requests, and post inventory records.
  • Perform accurate and timely data entry for receiving, order allocation, shipping, and inventory management.
  • Rate domestic transportation bills.
  • Trace orders as required and notify customers of activity.
  • Ensure accurate and timely client and vendor billing.
  • Maintain damage records and backorder logs.
  • Provide warehouse staff with necessary documents and information for receiving and shipping orders.
  • Act as a liaison between the warehouse and customer for account administration, and between the office and customer regarding invoicing and credit information.
  • Contribute to maintaining strong relationships with vendors.
  • Provide support with miscellaneous projects, filing, and research.
  • Comply at all times with regulations, including internal policies and procedures, and external government or customer requirements.
  • Escalate problems to management when necessary.

Requirements

  • 6 months to 1-year related experience and/or training, or equivalent combination of education and experience.
  • Meet company standards of 52 hours training per year, including management/leadership training as needed.
  • Excellent organizational skills.
  • Excellent time management skills.
  • Professional manner.
  • Positive and willing to help attitude.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely, and obtain positive results.

Skills

  • Understanding transportation process of all models is a plus.
  • Hazardous Materials certification (preferred).
  • Good computer skills (e.g., MS Excel, MS Word).
  • Fluent in English.

Location

  • Global

Work Type

  • Full-time

Experience Level

  • 6 months to 1 year

Benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

About the Company

  • We take care of our employees, and they take care of our customers!
  • Become a member of a global community!
  • The international logistics industry is an integral piece of the global trade puzzle; we make the world go round.
  • Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
  • Expeditors is a global logistics company headquartered in Seattle, Washington.
  • As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.
  • Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
  • We recruit, train, and retain the very best logistics and technical experts the world over.
  • We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
  • Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!