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About the Role
Join our Nye Auto Team and expand your Sales career! This role ensures customer retention and the profitability of the new and previously used car profit centers by efficiently managing personnel and demonstrating knowledge of the market, performance standards, and profitability thresholds.
Responsibilities
- Plans monthly and yearly objectives for sales, gross turnover, and essential expenses.
- Prepares and manages the department’s annual operating budget.
- Follows up on all potential buyers by creating, implementing, and monitoring a customer search and sales control system.
- Creates, implements, and manages a system to follow up on buyers of new and previously used cars.
- Provides daily reports on floor activities to supervisor.
- Works with the sales team on programs to increase gross earnings from new cars and penetration of after-sales marketing.
- Contacts financial institutions to have exceptional cases approved.
- Follows lease renewal activities, analyzes reports, and submits recommendations for lease portfolio profitability.
- Manages the department’s marketing and advertising activities and cooperates in devising promotional campaigns.
- Ensures all customers are introduced to the marketing director.
- Completes and forwards transaction sheets to accounting.
- Establishes and maintains standards for car delivery.
- Ensures the first after-sales department appointment is arranged at the time of delivery.
- Processes sales consultants’ commission sheets and verifies payroll.
- Assists the used car department in evaluating trade-ins.
- Analyzes customer satisfaction reports and submits recommendations for customer retention and loyalty.
- Stays informed of federal, provincial, and municipal regulations governing new car sales.
- Keeps current on manufacturer and financial institution product, program, and promotional novelties, notifying the sales team of changes.
- Completes all required management and brand training.
- Checks daily inventory of new and used cars for balance and rotation efficiency.
- Makes recommendations to supervisor regarding new and used car stock.
- Chooses stock based on customer tastes, lost sales, sales history, and market trends.
- Analyzes advertising to find vehicles with low mileage.
- Implements a turnover policy for used cars.
- Exchanges vehicles with other dealers.
- Plans and manages vehicle display in the showroom and parking area.
- Evaluates used cars, ensuring title, mechanical, and bodywork are in order.
- Applies and updates required stickers for sale and lease by the Consumer Protection Act.
- Ensures used vehicles for retail are covered by the legal warranty of fitness.
- Stays up-to-date on the used car market and evaluations.
- Manages the reconditioning of used vehicles.
- Ensures reconditioning costs and time do not exceed forecasts.
- Creates and maintains a network for purchasing and selling cars.
- Attends auctions to purchase vehicles.
- Monitors earnings from auction purchases and compares gross profit to trade-ins.
- Notifies concerned individuals of scheduled delivery dates for purchased cars.
- Monitors lost sales.
- Develops and manages wholesale activities.
- Chairs daily and weekly sales team meetings and implements training systems.
- Trains and motivates reporting personnel and participates in hiring.
- Conducts formal performance evaluations of reporting personnel.
- Helps sales consultants set and attain monthly objectives.
- Assists sales consultants with transactions and customer meetings.
- Ensures sales consultants understand and comply with dealership sales policies.
- Monitors sales consultants' efforts to improve customer image and satisfaction.
- Encourages teamwork throughout the sales, delivery, and follow-up process.
- Maintains efficient communication within and between departments.
- Takes part in management meetings.
- Maintains a professional appearance.
- Performs other tasks as required by management.
Requirements
- Professional appearance and communication skills
- Integrity, a positive attitude, and a strong work ethic
- Willingness to learn
- Team player
- Receptive to new ideas
- Must have a Clean License (no major infractions)
- Must pass a Drug Test
- Must be 18 years of age or older
- Must be authorized to work in the U.S.
Location
- ONEIDA, NY
Work Type
- Full-time
- In person
Benefits
- Excellent compensation plan with paid holidays off!
- High Volume dealership!
- Birthday Holiday and paid vacations
- Medical, dental, vision, 401k
- Company paid Life insurance
- Employee discount
About the Company
- Join our Nye Auto Team
Equal Opportunity
- All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.