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About the Role
The Senior Business Resilience Analyst will play an important part in helping the firm prevent, adapt to, respond to, recover from and learn from business disruptions and other unexpected events. The role is responsible for supporting the development, implementation, ongoing maintenance and periodic testing of an operational resilience framework. Working collaboratively with stakeholders across the legal practice and Business Team, the Senior Business Resilience Analyst will help provide insight into the firm’s risk profile and vulnerabilities, identify critical business activities, and map people, processes, technology, facilities and third parties that could disrupt work on client matters or business operations. Ultimately, the Senior Business Resilience Analyst helps ensure the firm is better prepared to withstand and recover from significant disruption, protect clients and other stakeholders from unacceptable harm, and maintain its most important activities, processes, services and systems.
Responsibilities
- Support the development, implementation and maintenance of an operational resilience framework, policies, standards and procedures, ensuring alignment with firm, client and regulatory expectations and requirements.
- Assist in identifying and documenting important services and functions, including their owners, delivery processes, required resources, potential impact if disrupted and impact tolerances, to establish a clear understanding of dependencies and vulnerabilities.
- Conduct assessments to identify vulnerabilities, single points of failure, concentration risks and weaknesses in existing business processes and recommend proportionate measures to improve resilience.
- Support the development and maintenance of incident response, crisis management, business continuity and similar capabilities and plans.
- Coordinate and support tabletop exercises and scenario testing to assess the firm’s ability to respond to severe but plausible events, identify any weaknesses, and remediation actions.
- Coordinate post-incident reviews, capture lessons learned and facilitate the identification of opportunities to improve preparedness.
- Prepare relevant information, dashboards, reports etc. to support management and other stakeholder reporting.
- Monitor emerging risks, internal and external changes and lessons from external events to ensure the overall operational resilience framework remains relevant and effective.
- Support insurance renewal, administration and claims processes, especially for those insurance coverages where there is a linkage with managing wider business resilience.
Requirements
- Five or more years’ experience in crisis management, business continuity management, resilience or a related discipline (preferably in a professional services environment).
- Discreet and professional in handling confidential and sensitive information.
- Excellent organisation skills and attention to detail, particularly in maintaining documentation.
- Proficient in written and verbal communication.
- Advanced analytical skills, with the ability to assess complex dependencies and identify potential vulnerabilities.
- Effective problem solving skills and confidence to challenge assumptions and recommend practical improvements.
- Strong interpersonal skills and an ability to communicate effectively with the partnership, senior management, client representatives and regulators.
- Proficient using Microsoft Word, Excel and PowerPoint and experience of business continuity management software, incident management platforms and other specialist tools.
Skills
- Crisis management
- Business continuity management
- Resilience
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Business continuity management software
- Incident management platforms
Location
- London
Work Type
- Hybrid working (up to 40% from home, 60% in office)
- Agile working patterns
- Flexible working patterns
Experience Level
- Senior
About the Company
- The Risk Management team is an integral part of the Office of the General Counsel that develops the firm’s approach, policies and procedures to risk management, resilience and insurance, and oversees implementation within wider management processes. The team creates and communicates overall strategy for risk and resilience through influencing and informing key decision makers and providing insight and assurance on risk-related matters.
Equal Opportunity
- It is the policy of Hogan Lovells Cadwalader to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex, gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.
- Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.