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About the Role

The Family Peer Advocate is responsible for empowering families and assisting them in navigating and advocating within multiple child-serving systems. This individual will support parents in developing positive approaches and methods to meet the needs of youth and their families, including self-care. This role requires "Lived Experience" and flexibility with working hours, including evenings, as determined by family needs. The hire will need access to a reliable personal vehicle for travel across Hillside's Monroe Region, with mileage reimbursement available.

Responsibilities

Provide informational and educational support on system navigation, advocacy, and rights to empower families.
Make referrals and linkages to needed services and resources and assist with access.
Support families in caring for and strengthening their children’s mental, and physical health, development and well-being by assisting the family learn and practice strategies to support their child’s positive behavior.
Facilitate parent training and education to increase knowledge and skills while providing opportunities for networking and creating natural supports.
Form and maintain relationships using effective communication and collaboration, acting as a bridge between family and providers.
Administer assessments and help families identify gaps in services needed and assist in planning to eliminate gaps.
Develop treatment plans and safety plans with parents/caregivers, supporting the family’s own identified goals.
Promote effective family-driven practice and attend/facilitate meetings to promote family voice and infuse a family perspective at all levels.
Maintain all necessary records, forms, notifications, authorizations, reports, and summaries in client files to ensure compliance.
Obtain and maintain credential/certification based on advocate’s role and funder requirements.
Participate in agency and team meetings, in-service trainings, and team building activities.
Serve as a resource to guide team performance (Family Peer Advocate II).
Lead/conduct Family Peer Advocate staff training and manage projects, as directed (Family Peer Advocate II).
Mentor Family Peer Advocate I staff (Family Peer Advocate II).

Requirements

High school diploma or GED required.
Minimum 1 year of "lived experience" required based on program and funder requirements.
A parent/caregiver of a child with a social, emotional, developmental, medical, substance use, and/or behavioral challenges; experience in navigating child serving systems to obtain services and resources for their child/family.
Minimum 18 months of related work experience required (Family Peer Advocate II).
Must obtain appropriate credential required for the program within 6 months of hire.
Unrestricted, valid NYS driver’s license for a minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Ability to act as an adult role model for children/youth/families in all behaviors.
Ability to engage children/youth/families in trust-based, productive relationships.
Ability to recognize and address problems related to substance abuse, mental health, domestic violence, and child abuse and neglect.
Ability to act as an advocate for children/youth/families.
Demonstrates an awareness and sensitivity to cultural and social variations and shows respect for individual differences.
Knowledge of applicable laws and regulations.
Ability to identify and access community programs and resources as needed.
Understanding of public assistance access and eligibility.

Skills

Communicates Effectively
Personal Excellence
Cultural Competence
Builds and Leverages Relationships
Optimizes Decision Making
Effective communication
Collaboration
Manual dexterity
Grasping
Fine manipulation skills

Location

Monroe Region

Work Type

Variable scheduling including evenings and weekends
Full-time

Experience Level

Minimum 1 year of "lived experience"
Minimum 18 months of related work experience (Family Peer Advocate II)

Education Level

High school diploma or GED

Salary/Compensations

$18.50 Minimum pay rate, $26.00 Maximum pay rate, based on experience (Family Peer Advocate I)
$19.50 Minimum pay rate, $28.00 Maximum pay rate, based on experience (Family Peer Advocate II)

Benefits

Generous paid time off
Paid holidays
Comprehensive medical, dental and vision coverage
Flexible spending account
403(b) retirement savings plan with employer match
Employee Assistance Plan

About the Company

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community.
We provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma.
From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.
Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace.
By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity

Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people.
Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply.
Upon request, reasonable accommodations will be provided for the disabled.