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About the Role

Lead the delivery of external communications for Dot and its portfolio companies, translating the Group's communications strategy into high-impact plans and results across media relations, public affairs, corporate communications, digital content, and events. You will be a senior media voice, a trusted adviser on reputation, and the first line of defence for issues across 30 countries.

Responsibilities

Translate the Group's external communications strategy into an annual plan with clear priorities, owners, and measures.
Own delivery of the plan at pace, focusing on delivering impact and balancing the priorities of multiple brands and markets.
Contribute to the development of strategy, narratives, and messaging frameworks.
Apply the Group messaging framework across all businesses.
Work in partnership with brand and marketing teams to align commercial priorities and spot cross-brand opportunities.
Coordinate with Internal Communications for consistent announcements.
Run a busy proactive and reactive press office.
Build and maintain senior media relationships internationally.
Lead campaigns, announcements, and thought leadership programmes.
Draft and sign off press releases, statements, Q&As, briefing notes, and leadership content.
Prepare and brief spokespeople, including media training and interview preparation.
Deliver communications for GSA and the Group's corporate activity, including capital raises, joint ventures, acquisitions, disposals, and other milestones.
Work closely with Investor Relations, Legal, and Finance teams on investor-facing messaging.
Monitor policy and regulatory developments in priority markets and assess business impact.
Develop policy positions, briefings, and key messages.
Coordinate consultation responses and Dot's participation in sector forums and coalitions.
Support on issues and crisis communications planning, protocols, scenario playbooks, and holding statements.
Identify reputational risks early and advise on mitigation.
Lead the communications response to live incidents across time zones, including out of normal working hours.
Run post-incident reviews and keep protocols tested and up to date.
Support regular reputational risk reporting to leadership and the Board.
Translate insight from data into clear recommendations.
Set KPIs against an agreed baseline and report on performance.
Oversee the corporate website(s) and social channels, ensuring accuracy, consistency, and strong governance.
Oversee content creation across written, visual, and video formats.
Lead Generative Engine Optimisation (GEO) to improve how Dot and its brands appear in AI-powered search tools.
Shape the events, speaking, and awards programme.
Oversee event communications, spokesperson positioning, and follow-up content.
Coach and develop more junior colleagues, building writing, media, and insight capability.

Requirements

8–10 years in external communications, in-house or agency, with a track record of leading the delivery of communications plans.
Communications experience across more than one region (e.g. UK, Europe, Middle East, US, APAC), including working across time zones and cultures.
Excellent writer and editor, able to adapt tone for different audiences.
Strong, established media relationships and a track record of securing quality coverage.
Proven experience in issues and crisis management, with sound judgement under pressure.
Corporate / B2B media experience in at least one of: real estate, financial services, or hospitality and leisure.
Understanding of institutional investor audiences and real estate investment, and experience working alongside Investor Relations, Finance or Legal on corporate announcements.
Public affairs, government relations or policy communications exposure.
Willingness to work flexibly, including out of hours and across time zones when issues arise.
B2C communications experience in an operational, customer-facing business (desirable).
Experience using media and social listening tools and translating data into insight and recommendations (desirable).
Video storytelling experience: planning, scripting and directing content (desirable).
Experience of GEO, SEO or AI search visibility (desirable).
Sustainability / ESG communications experience (desirable).
Additional languages relevant to our markets (desirable).
Delivery-focused: moves quickly from plan to action, prioritises well and gets results with a lean team.
Curious about the business, commercially minded and keen to build and own strategy over time.
Confident, credible adviser to senior leaders, able to challenge constructively.
Calm, sound judgement under pressure.
Insight-led: comfortable with data and able to turn it into a clear 'so what'.
Influences without authority across brands, functions and countries.
Global mindset and cultural awareness.
Coaches and develops others.

Skills

Media Relations
Public Affairs
Corporate Communications
Digital Content
Events Management
Strategy Development
Messaging Frameworks
Brand Alignment
Internal Communications Coordination
Press Office Management
Media Relationship Building
Campaign Leadership
Thought Leadership
Press Release Drafting
Statement Drafting
Q&A Development
Briefing Note Creation
Leadership Content Creation
Spokesperson Preparation
Media Training
Interview Preparation
Investor Relations Collaboration
Legal Collaboration
Finance Collaboration
Policy Monitoring
Regulatory Monitoring
Issues Management
Crisis Management
Reputational Risk Assessment
Mitigation Strategy
Incident Response
Post-Incident Review
Reputational Risk Reporting
Data Analysis
KPI Setting
Performance Reporting
Website Management
Social Media Management
Content Creation (Written, Visual, Video)
Generative Engine Optimisation (GEO)
Event Communications
Spokesperson Positioning
Follow-up Content Creation
Team Coaching
Team Development
Writing
Editing
Adaptable Tone
Media Listening Tools
Social Listening Tools
Video Storytelling
SEO
AI Search Visibility
Sustainability Communications
ESG Communications

Location

Global

Work Type

Full-time

Experience Level

8-10 years
Senior

Benefits

Bonus scheme
Pension
Private Healthcare

About the Company

Dot is home to a set of businesses united by a bold ambition: to redefine student living and support over one million students each year.
Spanning 180+ cities in 30 countries, our companies include, Global Student Accommodation (GSA), Yugo and Student.com.
Together, we bring global scale and local insight, powered by more than 2000 passionate people.
We believe progress happens when people come together with purpose.
We're committed to building long term value through everything we do.
With three decades of continuous evolution, Dot's strength lies in how we work.
We are pioneering, purposeful and positive, driving smart, sustainable growth across our portfolio.
We connect expertise with opportunity to turn ideas into impact and momentum into lasting change.
Our Values: Pioneering, Purposeful, Positive.