Chef De Partie- Pre-Flight Hospitality - London City Airport
Swissport International AG · GB
17 days agoImpress employers and recruiters.
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About the Role
Aspire Lounges is seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Pre Flight Hospitality Lounge offering to meet our ambition of being the Best Lounge provider globally. As a Senior Culinary Colleague, you will report to the Culinary Lead and focus on Food preparation and prestation along with all other aspects of Back of House hygiene to ensure guest expectations are met and exceeded, ensuring we consistently deliver Aspire’s People, Place and Provender hallmarks. Your role is to maintain service excellence of the lounge, and ensuring a consistent, high-quality guest experience. You will amplify our people behaviours of Empathy, Efficiency and Discretion, ensuring every guest interaction reflects Aspire’s service standards and leaves guests feeling their time has been well spent.
Responsibilities
- Prepare hot and cold food offerings to ensure the pantry is presented in a professional and clean manner.
- Ensure the quality of food is prepared according to all manuals to guarantee a consistently excellent standard of service.
- Ensure all food is stored, handled and packaged correctly.
- Follow the Operations Manual.
- Maintain records of temperatures and cleaning standards within the hygiene system.
- Guide guests to food and drink options available including knowledge of dietary and allergen information across a variety of meat vegetarian and vegan dishes.
- Maximise revenue by preparing ancillary items for guests to purchase.
- Loading and unloading of the dishwasher.
- Receive and store stock delivery and rotation.
- Waste away services following recycling procedures.
- Restocking of cleaned crockery.
- Maintaining high levels of hygiene in all areas.
- Assist the Culinary team with retrieving stock required.
- Assist the Culinary team with applying the Food Safety Management System consistently.
- Adhoc reasonable requests by local leadership team will form part of your role.
Requirements
- Have a passion for the food service industry.
- Experience in high volume hospitality kitchen environment.
- Ability to work as part of a team or be self-motivated to complete tasks.
- Ability to follow processes and procedures and to apply flexibility when required.
- Excellent communication skills, both written and verbal.
- Ability to build positive and trusting relationships with colleagues and guests.
- Flexible approach to working hours (including early mornings, evenings and weekends).
- Flexible to work shifts covering 04:00 to 22:30, Mon-Fri / 04:00 to 14:00 Sat / 10:30 to 22:30 Sun.
Skills
- Food preparation
- Food presentation
- Back of House hygiene
- Guest experience
- Service excellence
- Dietary and allergen information
- Computer literate
- Payment systems
- Microsoft Office
- Additional languages
Location
- Various Airport Outlet
Work Type
- Full-time
Experience Level
- Senior
Education Level
- FSA L2
Benefits
- Free parking whilst at work.
- Industry recognised food safety training and qualifications to FSA L2.
- Industry recognised CPD opportunities with the Aspire Hospitality Academy.
- Comprehensive Employee Recognition scheme.
- Free meals and soft drinks during shifts.
- Swissport pension scheme with ability to self-contribute.
- 24-hour employee assistance programme.
- Full Wardrobe Provided.
- Discounted retail – Varies by Airport Outlet.
- Discounted access to Aspire Pre Flight Hospitality lounge network for family and friends.
- Potential for placements to other Lounges within the network.
About the Company
- Operating since 1987, Aspire Lounges are an award-winning hospitality experience, that has grown to become Europe’s largest brand of Pre Flight Hospitality and second by scale globally.
- We serve over 6m+ customers worldwide within 100 + lounges and over 18,000 guests per day.
- We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our refreshed brand promise of ‘time well spent’.