Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Product Operations Manager, Tooling & Automation role.

Rezi rewrites your resume against DoubleVerify's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Product Operations Manager, Tooling & Automation posting at DoubleVerify — free, in seconds.

About the Role

We are seeking a technically proficient and operationally minded Product Operations Manager to own the systems and automation infrastructure that underpins how the Product organization plans and executes. This role focuses on building, maintaining, and maturing the tooling foundation the team depends on, including Jira Product Discovery, Confluence, n8n integrations, and AI-enabled automation.

Responsibilities

Build, maintain, and improve automation workflows across Jira Product Discovery, Confluence, and connected systems, ensuring reliability and consistency at scale.
Productionize existing prototype automations and emerging AI agent capabilities into monitored, self-healing systems with proper testing, error handling, and governance.
Develop real-time integrations and data pipelines that connect portfolio strategy to planning and execution for leadership visibility.
Implement automated health checks, dependency monitoring, and status rollup systems that reduce manual overhead during quarterly planning cycles.
Create reusable automation templates and self-service patterns that enable PMs and cross-functional partners to operate common workflows without relying on Product Ops.
Build automated data quality enforcement to prevent incomplete or incorrect data from entering planning systems.
Develop automated notification and communication systems for quarterly planning milestones, OKR session prep, dependency deadlines, and reporting.
Support the development of AI-enabled process enforcement tools, including agents that check project artifacts for completeness and adherence to PDLC standards.
Collaborate with IT, Engineering, and DevOps stakeholders to coordinate automation efforts, prevent redundant work, and ensure consistency in how operational tooling is built and maintained.
Document automation workflows, system architecture, and operational runbooks to support knowledge transfer and long-term maintainability.

Requirements

3–5 years of experience in product operations, technical program management, operations engineering, or a related role with a strong emphasis on tooling and automation.
Hands-on proficiency with workflow automation platforms (e.g., Jira Automation, n8n, Zapier, or similar) and experience building production-grade integrations.
Working knowledge of API-driven development, including RESTful APIs, webhooks, and data transformation.
Experience with Jira, Confluence, and the Atlassian ecosystem; familiarity with Jira Product Discovery is a strong plus.
Comfort working with AI and LLM-based tooling (e.g., prompt engineering, agent orchestration) or a strong and demonstrated willingness to develop this capability quickly.
Solid understanding of data quality principles, monitoring patterns, and automated testing.
Strong attention to detail and follow-through, with the ability to manage multiple workstreams independently once direction is set.
Clear written and verbal communication skills, including the ability to document technical systems for non-technical stakeholders.
Comfort operating in ambiguous, cross-functional environments with a proactive, solutions-oriented mindset.
Demonstrated ability to take ownership of a technical domain over time — including building institutional knowledge, establishing governance practices, and communicating system context to non-technical stakeholders.

Skills

Jira Automation
n8n
Zapier
API-driven development
RESTful APIs
webhooks
data transformation
Jira
Confluence
Atlassian ecosystem
Jira Product Discovery
AI
LLM-based tooling
prompt engineering
agent orchestration
data quality principles
monitoring patterns
automated testing
Python
JavaScript
CI/CD
version control
infrastructure-as-code

Experience Level

3-5 years

Salary/Compensations

$94,000 - $160,000

Benefits

bonus/commission
equity

About the Company

Product Operations enables DoubleVerify’s Product organization to operate efficiently, consistently, and at scale — connecting strategy to execution through planning, process design, and program management.
We partner across Product, Engineering, and Go-to-Market teams to ensure DV’s product development and launch practices are predictable, transparent, and aligned with company priorities.
A significant part of our remit is managing the tool ecosystem that powers quarterly planning, OKR tracking, portfolio visibility, and product development workflows across the Product organization.
This includes the Jira Product Discovery (JPD) environment, Confluence, n8n integrations, and an emerging suite of AI-enabled automation.
As these systems grow in complexity and scope, maintaining and evolving them requires dedicated technical ownership — not as a side function, but as a core capability of the team.