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Tailor your resume to this Passenger Demand Forecasting Scheme Manager - 12M FTC role.
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About the Role
Rail Delivery Group (RDG) is seeking a Passenger Demand Forecasting Scheme Manager on a fixed-term maternity cover basis to support the effective delivery, governance, and continuous improvement of the Passenger Demand Forecasting Scheme. This role involves coordinating research, governance, finances, systems, and stakeholder engagement to ensure robust and evidence-led forecasting across the rail industry.
Responsibilities
- Act as the first point of contact for the Scheme Chair, Executive Group and members, supporting stakeholder relationships and coordinating membership administration.
- Lead the delivery of Scheme events and meetings.
- Maintain and improve the Scheme's governance framework, including its Rules, policies, procedures and supporting processes.
- Oversee Scheme datasets and systems, including their development, access arrangements and supplier support contracts.
- Coordinate portfolio-level oversight of the Scheme's research projects, including progress reporting, risks, dependencies and communication of outputs.
- Manage Scheme finances, including budget monitoring, expenditure control, membership renewals, invoicing and financial planning.
- Maintain and develop Scheme websites, collaboration spaces, document libraries, contact records and member resources.
Requirements
- Strong stakeholder management and communication skills, with the ability to build effective relationships across a range of organisations and levels.
- Experience managing projects, programmes or portfolios, including planning, reporting, risk and issue management, and tracking delivery.
- The ability to manage multiple priorities and deadlines in a fast-paced environment.
- Experience supporting governance processes, including meetings, papers, actions and decision tracking.
- Strong organisational skills and attention to detail.
- Experience of budget monitoring, financial administration and supplier management.
- Experience of planning and delivering events, workshops or stakeholder forums.
- Familiarity with the Passenger Demand Forecasting Scheme, PDF Handbook and associated datasets and systems.
- Knowledge of the rail industry and/or demand forecasting.
- Experience of using Smartsheet or a similar project and portfolio management tool.
Skills
- Stakeholder management
- Communication
- Project management
- Programme management
- Portfolio management
- Risk management
- Issue management
- Organisational skills
- Attention to detail
- Budget monitoring
- Financial administration
- Supplier management
- Event planning
- Workshop planning
- Stakeholder forum planning
- Smartsheet usage
Location
- Remote
- Hybrid
Work Type
- Fixed-term
- Maternity cover
- Flexible working
Experience Level
- Mid-level
Salary/Compensations
- £44,482 - £58,000 per annum
Benefits
- 75% discount on rail travel (for work and leisure), plus international rail discounts
- 30 Days annual leave (plus buy/sell options and additional leave for key life events)
- Two Personal Development Days annually
- Interest-free Season Ticket Loan for commuting costs
- Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave
- Pension scheme – up to 8.64% employer contribution
- Subsidised Private Medical Insurance (Vitality PPP) and Health Cash Plan (Healthshield)
- Access to flexible benefits portal - a central hub for accessing retail discounts, shopping, dining, travel, and entertainment perks
About the Company
- Rail Delivery Group (RDG) partners with Britain’s train operators to put customers at the heart of everything we do, delivering essential services and dedicated experts who keep the nation’s railway running efficiently.
- From journey information, reservations and Railcards to improving performance, safety and accessibility, we drive the services and people that keep the railway moving.
- We are integral to the running of the railway and play a crucial part at every stage of the customer journey – making sure we are delivering a better railway for all our customers, now and in the future.