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About the Role
This is a varied reception role working alongside a friendly multidisciplinary Allied Health team at Sydney Adventist Hospital. You will make a meaningful difference to patients and families in a values-driven hospital environment, with consistent part-time hours.
Responsibilities
- Greet and assist patients and visitors.
- Respond to phone and email enquiries.
- Coordinate appointments and meetings.
- Prepare and distribute reports.
- Assist with billing and invoicing.
- Work closely with clinical teams to keep services organised and running smoothly.
Requirements
- Previous experience in a reception, administration or similar customer-facing role.
- Administration and/or secretarial qualifications are desirable.
- Knowledge of medical terminology is desirable.
- Strong customer service and interpersonal skills.
- Confidence to communicate with patients, families, visitors and healthcare professionals.
- A collaborative and adaptable approach.
- Ability to work both independently and as part of a multidisciplinary team.
- Strong computer skills, including proficiency in Microsoft Office 365.
- Excellent organisation and attention to detail.
- Ability to manage multiple priorities in a busy environment.
- Strong written and verbal communication skills.
- An empathetic and professional approach.
- Commitment to Adventist HealthCare’s values of excellence and integrity.
Skills
- Customer service
- Interpersonal skills
- Communication skills
- Computer skills
- Microsoft Office 365 proficiency
- Organisation
- Attention to detail
- Time management
- Written communication
- Verbal communication
- Professionalism
- Empathy
Location
- Sydney
Work Type
- Part-time
- Permanent
Experience Level
- Previous experience required
Education Level
- Administration and/or secretarial qualifications desirable
Benefits
- Salary packaging
- Up to 14 weeks paid parental leave
- Discounted gym membership
- On campus amenities including cafés, gift shop, florist and hairdresser
About the Company
- Sydney Adventist Hospital (the San) is NSW's largest private hospital, founded in 1903.
- Proudly faith-based with a history of pioneering research and delivering superior patient care.
- A not-for-profit organisation that reinvests in cutting-edge technology and facilities.
- Serves over 2500 employees, 1400 Accredited Medical Officers, 300 volunteers, and the community.