Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Mitarbeiter IT Client Support (m/w/d) role.

Rezi rewrites your resume against v. Bodelschwinghsche Stiftungen Bethel's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Mitarbeiter IT Client Support (m/w/d) posting at v. Bodelschwinghsche Stiftungen Bethel — free, in seconds.

About the Role

Join our clinic and strengthen our IT department as an IT Client Support Specialist (m/f/d).

Responsibilities

Ensure reliable operation of IT workstations in the hospital to support safe and continuous patient care.
Independently install, configure, maintain, and troubleshoot PCs, notebooks, and tablets.
Set up, functional testing, and technical support of meeting room technology, including displays, projectors, video conferencing systems, cameras, and microphones.
User support and assistance with hardware, software, and operational issues on-site and remotely when necessary.
Provision, support, and reconfiguration of IT workstations in clinical areas, wards, and administration, including relocations and new installations.
Provision, exchange, inventory, and return of client devices and accessories.
Independently analyze and resolve IT issues, prioritize support requests, and document them comprehensibly in the IT ticketing system.
Escalate complex issues to relevant IT specialist teams and coordinate with external service providers.
Adhere to IT security and data protection regulations in all work within clinical areas.

Requirements

Completed training as an IT specialist for system integration (m/f/d), IT system electronics technician (m/f/d), or a comparable qualification.
Several years of experience in on-site IT support and independent troubleshooting of hardware and workplace issues.
Proficient in handling Windows PCs, notebooks, tablets, and standard client hardware.
Practical knowledge in setting up and managing mobile devices; MDM knowledge is an advantage.
Experience with printers, scanners, monitors, docking stations, and other workplace peripherals.
Basic knowledge of LAN, WLAN, and TCP/IP for troubleshooting connection problems at the workplace.
Ideally, experience with presentation, video conferencing, and meeting room technology.
Strong service orientation, enjoyment of direct contact with users, and an independent, solution-oriented approach to work.
Reliability and understanding of the high demands of ongoing hospital operations.

Skills

System integration
IT system electronics
On-site IT support
Hardware troubleshooting
Workplace support
Windows PCs
Notebooks
Tablets
Client hardware
Mobile device management
MDM
Printers
Scanners
Monitors
Docking stations
Workplace peripherals
LAN
WLAN
TCP/IP
Presentation technology
Video conferencing technology
Meeting room technology
Remote support
IT ticketing system
IT security
Data protection

Location

Berlin

Work Type

Full-time
Permanent

Experience Level

Several years of experience

Education Level

Completed training as an IT specialist for system integration
IT system electronics technician
Comparable qualification

Salary/Compensations

53,600 Euro - 64,900 Euro

Benefits

Flexible working hours
Attractive remuneration according to AVR DWBO in EG 8
Annual special payment
Child supplement
Daycare on clinic premises
Regular team events
Jobrad (company bike program)
Company fitness offer
Employer-financed internal and external training opportunities
Employer-financed company pension plan (4% of gross salary)
Job ticket option

About the Company

We are a clinic with an open, appreciative, and team-oriented work environment.
We value Christian values and the willingness to actively support our diaconal mission.