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About the Role
The Senior Manager, Employee Relations, EMEA leads day-to-day ER delivery across EMEA, managing complex casework from intake to closure. The role ensures managers receive practical, country-aware ER guidance across seven priority European jurisdictions.
Responsibilities
- Lead the EMEA ER casework model and own or oversee complex matters from intake to closure.
- Triage cases by risk, urgency, country, complexity and business impact.
- Set standards for case plans, evidence, notes, approvals, actions, deadlines and closure records.
- Keep live trackers current and escalate overdue actions, ageing cases and capacity risks.
- Lead or review workplace investigations, from allegation scoping to findings and next steps.
- Coach managers on PIPs, conduct, consultation, absence and sensitive employee conversations.
- Prepare or approve scripts, meeting packs, decision documents and outcome letters.
- Act as escalation point for dismissals, discrimination, whistleblowing, safety, data protection and litigation risk.
- Coordinate with Legal and counsel on litigation, settlement and high-risk ER matters.
- Prepare evidence packs, chronologies, redaction logs, witness notes and counsel instructions.
- Track court, counsel and internal deadlines and escalate blockers quickly.
- Deliver ER support across the UK, Ireland, France, Germany, Switzerland, Italy and Poland.
- Identify when Legal, Works Council, employee representative, payroll, benefits, translation or counsel input is needed.
- Keep country playbooks, templates and local process guidance practical and current.
- Maintain ER dashboards covering volume, risk, ageing, jurisdiction, counsel dependency and overdue actions.
- Use ER data to spot trends, improve controls and recommend manager training.
- Partner with P&C, Legal, payroll, benefits and regional leaders to complete ER actions on time.
- Support restructures, consultations and policy rollouts with clear plans, trackers and risk logs.
- Handle additional duties as assigned by Management.
Requirements
- Fluent English required; German strongly preferred. French, Italian, Polish, Dutch or another EMEA language is advantageous.
- Strong judgement, pace, discretion and hands-on ER delivery across multiple jurisdictions.
- 10+ years’ HR experience, including 5+ years in ER, investigations, consultation or employment risk.
- Experience leading ER case delivery, governance, triage, escalation and reporting across multiple jurisdictions.
- Strong practical knowledge of EMEA employment law, consultation and employee representative processes.
- Able to manage investigations, grievances, disciplinaries, PIPs, absence cases, settlements and litigation support.
- Strong case documentation skills, including investigation reports, chronologies, outcome letters and evidence packs.
- Practical understanding of GDPR, confidentiality, privilege, redaction and retention.
- Confident coaching managers and senior leaders through sensitive ER matters.
- Experience building playbooks, templates, dashboards, trackers and process controls.
- Strong analytical, written and verbal communication skills.
- Proficient in Workday or other HRIS/case management tools, plus Excel, PowerPoint and Outlook.
- Able to manage deadlines across countries, time zones and competing priorities.
- Willing to travel up to 15% and flex hours for global stakeholders when needed.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear.
- The employee must occasionally lift and/or move up to 25 pounds.
Skills
- Employee Relations
- Case Management
- Investigations
- Consultation
- Employment Law
- Risk Management
- Performance Improvement Plans (PIPs)
- Grievances
- Disciplinaries
- Litigation Support
- GDPR
- Workday
- Excel
- PowerPoint
- Outlook
Location
- EMEA
Work Type
- Full-time
Experience Level
- Senior Manager
- 10+ years HR experience
- 5+ years ER experience
Benefits
- Health and welfare benefits
- Retirement or pension arrangements
- Paid time off
- Employee assistance support
- Additional voluntary benefits
- Recognition
- Development opportunities
- Competitive total compensation package
About the Company
- Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises.
- Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
- At Vantage, we work with No Ego and No Arrogance. We build each other up, value different strengths and find opportunities to bring energy and enjoyment into our work.
- Vantage Data Centers is an Equal Opportunity Employer
- We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
- Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
- Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
- Vantage is an Equal Opportunity Employer.
- Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.
Equal Opportunity
- Vantage Data Centers is an Equal Opportunity Employer
- Vantage is an Equal Opportunity Employer.