Digital Content Associate Manager(デジタルコンテンツ アソシエイトマネージャー) at Sony Interactive Entertainment Inc. | JP | Rezi

Digital Content Associate Manager(デジタルコンテンツ アソシエイトマネージャー) at Sony Interactive Entertainment Inc.

Digital Content Associate Manager(デジタルコンテンツ アソシエイトマネージャー)

Sony Interactive Entertainment Inc. · JP

2 weeks ago

Digital Content Associate Manager(デジタルコンテンツ アソシエイトマネージャー)

Sony Interactive Entertainment Inc. · JP

16 days ago
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About the Role

PlayStation Direct is the official online store for PlayStation, offering consoles, peripherals, limited editions, and related merchandise directly to customers. The Digital Operations and Business Readiness team manages digital content operations globally, supporting new product launches, promotional campaigns, and strategic business initiatives. This role focuses on optimizing digital content operations and customer experiences, particularly for the Japanese market, while contributing to global efforts.

Responsibilities

  • Manage the end-to-end delivery of digital content for product launches, promotional campaigns, and strategic initiatives across PlayStation's digital storefronts.
  • Manage the publication, maintenance, and optimization of product pages, homepage content, category pages, and promotional experiences using content management systems.
  • Ensure launch readiness by verifying digital content, assets, and customer journeys are delivered accurately and on schedule.
  • Conduct quality assurance activities, validating digital content and customer experiences prior to launch.
  • Partner with Digital Merchandising, Commercial, Brand Marketing, Creative, Translation, Product, and Engineering teams to deliver engaging customer experiences.
  • Manage digital assets, metadata, and content within content management and Digital Asset Management (DAM) platforms.
  • Identify opportunities to improve content operations, workflows, quality, and operational efficiency.
  • Act as the primary Digital Operations representative in the Japanese market, supporting broader global initiatives.
  • Support the localization of global campaigns, product launches, and digital experiences for the Japanese market.
  • Provide market expertise and recommendations to Digital Merchandising teams for Japan-specific storefront experiences and customer journeys.
  • Act as the subject matter expert for local and regional content and merchandising requirements, advising global teams on local market needs.
  • Represent Digital Operations in regional planning sessions and global cross-functional initiatives.
  • Build trusted relationships with local business stakeholders, acting as the primary point of contact for Digital Operations within the region.
  • Independently manage competing priorities across local and global initiatives, exercising sound judgment and making informed decisions.

Requirements

  • 4+ years of experience in digital content operations, e-commerce, digital merchandising, or a related discipline.
  • Proven experience owning end-to-end digital content delivery for product launches, promotional campaigns, and customer-facing digital experiences.
  • Experience working within a global organization, managing digital content and localization across multiple markets, including experience supporting or working with the Japanese market.
  • Experience using enterprise e-commerce platforms and content management systems, such as SAP Commerce Cloud (Hybris) and Adobe Experience Manager 6.5 (CMS, Experience Fragments and DAM).
  • Experience working with digital asset management systems and content optimization tools, including Adobe Photoshop and Media Encoder.
  • Strong understanding of digital merchandising, website content management, and SEO best practices.
  • Self-starter who takes ownership, works independently, and delivers results with minimal supervision.
  • Strong stakeholder management and relationship-building skills, with the ability to influence, collaborate, and build credibility across local and global teams.
  • Confident representing Digital Operations in discussions with business stakeholders and cross-functional partners.
  • Demonstrated ability to exercise sound judgment, solve problems independently, and make informed decisions.
  • Excellent organizational skills with the ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.
  • A proactive, customer-focused mindset with a passion for continuous improvement and operational excellence.
  • Exceptional attention to detail and commitment to delivering high-quality digital experiences.
  • Excellent written and verbal communication skills, with the ability to adapt communication style to different audiences and cultures.

Skills

  • Digital Content Operations
  • E-commerce
  • Digital Merchandising
  • Content Management Systems (CMS)
  • Digital Asset Management (DAM)
  • SAP Commerce Cloud (Hybris)
  • Adobe Experience Manager 6.5
  • Adobe Photoshop
  • Adobe Media Encoder
  • SEO
  • Stakeholder Management
  • Project Management
  • Quality Assurance (QA)
  • Localization

Location

  • Tokyo, Japan

Work Type

  • Full-time
  • Onsite

Experience Level

  • 4+ years

About the Company

  • PlayStation is a global leader in entertainment, producing the PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and acclaimed PlayStation software titles.
  • PlayStation strives to create an inclusive environment that empowers employees and embraces diversity.
  • The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Equal Opportunity

  • Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.
  • We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
  • PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.