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About the Role
This is a hands-on caretaker and handyperson role focused on maintaining the building and ensuring students can focus on their ambitions. You will be responsible for addressing maintenance issues, conducting safety checks, and performing general upkeep of the facilities.
Responsibilities
- Conduct daily building walk-throughs to identify and address maintenance needs in communal spaces.
- Perform daily checks of the plant room for leaks or irregularities.
- Monitor the Building Management System (BMS) for alarms or offline equipment.
- Execute weekly and monthly safety checks, including fire alarms, emergency lighting, and sprinkler systems.
- Address student-reported issues through the ticketing system daily.
- Perform interior and exterior upkeep, including painting, bin store maintenance, jet washing, and grounds tidiness.
- Clear blocked showers and sinks, fix dripping taps, and refresh sealant or grout.
- Replace lightbulbs and report complex electrical issues to qualified electricians.
- Repair sticking doors, loose handles, and malfunctioning door locks.
- Assess and arrange repairs or replacements for non-working appliances.
- Address furniture issues, including repairs, adjustments, and assembly of new furniture.
- Fill and paint scuffed walls and secure loose floor trims.
- Investigate heating and window issues and coordinate specialist contractors.
- Maintain cleanliness and order of bin stores.
- Jet wash entrances, paths, courtyards, and bin areas.
- Perform grounds maintenance such as weeding, litter picking, grass cutting, and hedge trimming.
- Conduct painting and decorating in studios, corridors, and communal areas.
- Respond to student tickets within designated response times.
- Ensure repairs are completed correctly the first time.
- Communicate next steps and timelines to students when immediate resolution is not possible.
- Close tickets only upon genuine completion of the job.
- Leave studios as tidy as they were found.
- Treat every studio as a resident's home.
Requirements
- Some hands-on experience (e.g., trade, college course, apprenticeship, handyperson, DIY, caretaking, or maintenance).
- Proficiency in using basic hand and power tools safely.
- Comfortable using a smartphone or tablet for job management.
- Willingness to learn and adhere to health and safety procedures.
- Ability to perform physical tasks including standing, walking, working outdoors in various weather conditions, using ladders, kneeling, lifting, and repetitive physical tasks.
Skills
- Basic maintenance and repair skills
- Painting and decorating
- Plumbing fixes (showers, sinks, taps, toilets)
- Basic electrical knowledge (lightbulb replacement)
- Appliance troubleshooting
- Furniture repair and assembly
- Groundskeeping (weeding, litter picking, grass cutting, hedge trimming)
- Cleaning (bin stores, jet washing)
- Tool usage (hand and power tools)
- Smartphone/tablet operation for job management
- Health and safety awareness
Location
- Lewisham
Work Type
- Permanent
- Full-time
Experience Level
- Entry-level
- No specific years of experience required
Education Level
- No specific qualifications required
Salary/Compensations
- £30,000
- Performance-related annual bonus
Benefits
- Performance-related annual bonus
- Perkbox membership with lifestyle perks
- Company parties and events
- Recognition programs (employee of the month, community champion, etc.)
- 24/7 Employee Assistance Program
- Royal London Pension (3% company contribution + 5% employee contribution)
- 28 days paid holiday (pro-rata) including bank holidays
About the Company
- Vita Student creates premium student accommodation and unforgettable experiences for a global community of ambitious students.
- The company focuses on industry-leading spaces, first-class services, vibrant communities, and exceptional support to help residents thrive.
- Vita Student provides an environment where students can live without limits and focus on achieving their ambitions.
Equal Opportunity
- Vita Student is committed to supporting the wellbeing of its colleagues.
- Reasonable adjustments can be discussed at any stage of the process.