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About the Role

Build platform capabilities that enhance the usability and security of OCI services for engineers and customers. Own components within platform services, APIs, SDKs, integration frameworks, or developer tooling to ensure reliable interfaces and facilitate evolution without disrupting consumers.

Responsibilities

Design, build, test, and operate backend platform components, APIs, SDKs, and integration frameworks.
Own a defined platform area and evolve its contracts, versioning, and interoperability for secure, multi-tenant use.
Diagnose and resolve complex issues across a bounded set of distributed services, delivering compatibility-safe fixes and clear upgrade paths.
Improve availability, performance, capacity, and operability through resilience patterns, monitoring, logging, and automation.
Partner with engineers to understand consumer needs, review designs and code, and guide adoption of platform capabilities.
Create high-quality technical documentation, samples, and operational guidance for platform consumers.
Participate in service support and continuous-improvement efforts, including incident investigation and root-cause follow-up.
Own a bounded platform component (service module, SDK area) and evolve its contracts for multi-tenant use.
Perform deep debugging across a limited-service graph; drive compatibility-safe remediation plans.
Implement targeted resilience/capacity patterns and document adoption guidance for team consumers.
Design software solutions and analyze requirements to achieve business and operational goals.
Adhere to and suggest improvements to all phases of the software development lifecycle.
Develop new software features and enhancements following design specifications.
Develop documents to clarify software design and code.
Lead code reviews in designated areas.
Conduct debugging and troubleshooting to identify and fix moderately complex software issues.
Develop fixes for identified issues.
Implement software testing, quality assurance processes, software error logging, monitoring, and observability.
Conduct performance profiling and optimization of coding.
Troubleshoot and resolve moderately complex issues related to API functionality and integration.
Implement moderately complex API versioning, lifecycle, and interoperability strategies.
Design and develop software, systems, and services aligned to pre-defined system architecture.
Develop working knowledge of software architecture decisions and best practices.
Collaborate with team leads to review work and ensure alignment with software architecture.
Implement moderately complex performance optimization and scalability strategies in software design.
Collaborate within and beyond immediate team to understand customer issues and align solutions.
Provide technical guidance and support to customers regarding customer-reported issues.
Coach, mentor, and guide others to advocate for customers' interests and suggest product enhancements.
Influence team to ensure customer satisfaction through timely resolution of issues and effective communication.
Implement customer issue and/or defect handling and training processes.
Investigate and troubleshoot complex product maintenance issues.
Collaborate with the team to establish and follow development practices and coding standards.
Ensure code quality and adherence to broad acceptance criteria during development.
Keep up to date with industry best practices and apply them to software development processes.
Implement secure coding practices to prevent security vulnerabilities.
Perform periodic maintenance and testing operations for systems that require upgrading or patching.
Drive improvements, ensure automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.
Independently manage work, monitoring timelines and deliverables.
Proactively prioritize work and adapt to resource or timeline shifts.
Collaborate across teams to align on expectations and achieve shared objectives.
Build and maintain a comprehensive understanding of business, stakeholder, and/or customer needs.
Actively listen to diverse perspectives and ask questions to ensure understanding of others.
Independently identify and address standard and non-standard issues.
Analyze data and/or information from multiple sources to troubleshoot errors.
Contribute to knowledge sharing and best practices.
Actively seek to build knowledge and new skills and/or tools.
Stay current with industry trends and best practices.
Seek out and leverage feedback and training to improve skills.
Contribute to a culture of continuous learning and knowledge sharing.
Develop ideas and recommend updates to increase the efficiency and effectiveness of processes, protocols, and workflows.
Seek input from team members on alternative approaches and methods for improving work.

Requirements

Bachelor's or master's degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.
4+ years of professional software-development experience; advanced degree holders may have fewer years of experience.
Proficiency in at least one object-oriented or systems programming language, such as Java, C++, C#, or Go.
Experience designing and building backend services, APIs, microservices, SDKs, or developer-facing platform capabilities.
Understanding of distributed-systems fundamentals, data structures, algorithms, object oriented design, and secure software-development practices.
Experience with API design, integration, versioning, testing, source control, and production troubleshooting.
Strong problem-solving, communication, and collaboration skills, with a demonstrated sense of ownership.
Experience building highly available, scalable cloud services or platform products.
Experience with RESTful APIs, containers, cloud-native deployment, observability, or service reliability engineering.
Familiarity with database technologies and multi-tenant service design.
Experience developing adoption guidance, technical documentation, or examples for other engineers.

Skills

Java
C++
C#
Go
API design
Integration
Versioning
Testing
Source control
Production troubleshooting
Problem-solving
Communication
Collaboration
Ownership
RESTful APIs
Containers
Cloud-native deployment
Observability
Service reliability engineering
Database technologies
Multi-tenant service design
Technical documentation
Distributed systems
Data structures
Algorithms
Object oriented design
Secure software development

Location

Nashville, Tennessee

Work Type

Office-based
Onsite

Experience Level

Senior

Education Level

Bachelor's degree
Master's degree

Salary/Compensations

$92,500 to $209,500 per annum

Benefits

Relocation assistance
Medical insurance
Dental insurance
Vision insurance
Expert medical opinion
Short term disability
Long term disability
Life insurance
AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care Flexible Spending Accounts
Dependent care Flexible Spending Accounts
Pre-tax commuter benefits
Pre-tax parking benefits
401(k) Savings and Investment Plan with company match
Flexible Vacation
Accrued Vacation
11 paid holidays
72 hours of paid sick leave upon date of hire
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning
Group legal
Voluntary benefits including auto, homeowner and pet insurance

About the Company

Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care.
With AI embedded across its products and services, Oracle helps customers turn that promise into a better future for all.
Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute.
Oracle is committed to growing a workforce that promotes opportunities for all with competitive benefits that support its people with flexible medical, life insurance, and retirement options.
Oracle encourages employees to give back to their communities through its volunteer programs.

Equal Opportunity

Oracle is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
We’re committed to including people with disabilities at all stages of the employment process.
If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.