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About the Role
The Kitchen Shift Supervisor is responsible for the production of all prepared foods sold at The Sweet Potato. This role involves creating attractive products, maintaining retail areas, and overseeing production when the Head Chef is unavailable.
Responsibilities
- Prepare consistent, high-quality offerings that meet standards.
- Ensure production schedules are completed timely.
- Stock the prepared foods fridge to give a feeling of abundance.
- Ensure all products are sellable and meet quality standards.
- Record waste and kitchen transfers according to department policy.
- Oversee proper rotation and dating of prepared food items.
- Supervise the team when the Head Chef is not available.
- Assist Head Chef with inventory counts and ordering.
- Ensure department signage is displayed and removed as needed.
- Maintain sanitary and orderly kitchen, case, and food storage areas.
- Ensure proper rotation, storage, and labeling of products and ingredients.
- Record and dispose of unsellable items properly.
- Maintain kitchen equipment and report repair needs.
- Participate in departmental and store deep cleans.
- Adhere to customer service expectations.
- Offer product samples and suggestions.
- Address customer complaints and enhance customer experience.
- Answer and route phone calls, take and route messages.
Requirements
- Able to perform essential duties satisfactorily.
- Able to lift up to 50 lbs.
- Able to work in hot and cold environments.
- Able to work actively 100% of the time.
Skills
- Knife skills
- Knowledge of proper operation of kitchen equipment
- Detail-oriented
- Strong initiative and follow-through
- Ability to handle multiple tasks simultaneously
- Ability to set priorities
- Solid judgment
Location
- Indoor commercial production kitchen environment
Work Type
- Full-time
Experience Level
- 2+ years experience in a commercial kitchen environment
- Some leadership experience
About the Company
- The Sweet Potato is a company focused on prepared foods.