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About the Role
First Focus is seeking a Manufacturing Technology Consultant to assist Australian manufacturers in navigating AI, cybersecurity, managed IT, and cloud transformation. This role focuses on driving outcomes for businesses by understanding their operational needs and translating technology solutions into tangible benefits.
Responsibilities
- Work with small to mid-sized manufacturing businesses (20-250 users) reviewing technology strategy, cybersecurity, AI roadmap, or existing IT partners.
- Help manufacturers adopt AI practically, securely, and commercially.
- Lead the commercial conversation from qualification through proposal and close.
- Understand business operations, technology friction points, decision-making processes, and success metrics.
- Collaborate with technical specialists, solution architects, and delivery teams while owning the client relationship and sales process.
- Translate cybersecurity, AI, cloud, and managed services into outcomes that resonate with business leaders.
- Write clear, commercially credible proposals outlining the business case for change.
- Ensure smooth handovers into implementation post-sale.
Requirements
- At least five years of experience in consultative B2B sales, solution consulting, or technology consulting.
- Experience selling into manufacturing businesses or working directly within manufacturing, industrial, or production environments.
- Experience with managed services, manufacturing technology, cybersecurity, cloud, AI, ERP systems, infrastructure, or operational technology.
- Confidence engaging with Managing Directors, Business Owners, CEOs, CFOs, COOs, Operations Managers, Production Managers, and IT decision-makers.
- Strong discovery skills and discipline to qualify opportunities properly.
- Excellent written communication and proposal development skills.
- Sufficient technical curiosity to understand AI, cybersecurity, cloud, and manufacturing systems.
- High commercial standards.
- Understanding that selling into manufacturing requires trust, reliability, and relationship building.
- Understanding the consequences of production downtime beyond technical issues.
- Natural curiosity about AI and its application in work.
- Experience with manufacturing technologies such as SAP, Microsoft Dynamics 365 Business Central, NetSuite, MYOB Advanced, Pronto Xi, Epicor, Infor, or other ERP, manufacturing execution, and production management platforms is highly regarded but not essential.
- Understanding of operational technology (OT), industrial networks, production environments, or challenges connecting factory-floor systems with business IT is valuable.
- This role is not suitable for candidates whose experience is primarily in lead generation, transactional product sales, or heavily supported enterprise sales with large bid teams.
Skills
- Consultative sales
- Solution consulting
- Technology consulting
- B2B sales
- Manufacturing technology
- Cybersecurity
- Cloud computing
- Artificial Intelligence (AI)
- Managed services
- ERP systems
- Infrastructure management
- Operational technology (OT)
- Discovery skills
- Commercial acumen
- Proposal writing
- Client relationship management
- Communication skills
- Problem-solving
- Adaptability
Location
- Australia
Work Type
- Individual contributor
- Full-time
Experience Level
- Senior
Salary/Compensations
- Competitive salary package
Benefits
- Flexible working arrangements
- Free access to Uprise (1:1 coaching with psychologists or counsellors)
- 10 paid study days per year
- Paid exam fees for certifications
- Pay rises for certifications
- Weekly internal training sessions
- Access to learning library
- FastTrack mentoring program
- Involvement in the MAD (Making a Difference) Council
- Option of a Tesla company car
- Regular social events
- Supportive team culture
About the Company
- First Focus is Australia's leading managed AI and IT services provider.
- Has over 350 specialists across Australia, New Zealand, and the Philippines.
- Focuses on helping Australian businesses use AI in practical, secure, and commercially valuable ways.
- Possesses deep technical capability across managed AI, managed IT, cybersecurity, cloud, Microsoft technologies, modern workplace, and business technology.
- Offers genuine delivery capability, a trusted brand, and a marketing engine generating qualified demand.
- Values include 'Be the Solution', emphasizing ownership, problem-solving, and follow-through.
Equal Opportunity
- First Focus welcomes applications from Neurodiverse candidates.
- Uses AI-assisted recruitment tools as part of the recruitment process; these tools do not make hiring decisions.
- Candidate information is handled in accordance with the Privacy Act 1988 (Cth).