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About the Role
This role involves managing key client relationships within the automotive and mobility industry, focusing on driving sales and business development, particularly with AI solutions. You will be responsible for achieving sales targets, developing strategic account plans, and ensuring high levels of customer satisfaction.
Responsibilities
- Build and maintain strong relationships with key clients, understanding their business objectives, challenges, and opportunities.
- Actively manage the sales pipeline and achieve or exceed sales targets for all products through contract negotiation and closing.
- Develop and execute account plans aligned with the company's overall sales and growth strategy, with a focus on AI solutions.
- Identify and pursue new business opportunities through upselling and cross-selling AI products and services to existing clients.
- Respond promptly and effectively to customer concerns and issues to maintain high satisfaction and trust.
- Stay informed about industry trends, competitor activities, and market changes, identifying growth opportunities, especially in AI.
- Collaborate closely with internal and external stakeholders to ensure a seamless customer experience.
- Prepare regular reports on sales activities, performance, and market trends, providing insights and recommendations to management.
- Lead business planning and execution cycles to maximize the potential of the assigned territory and contribute to aggressive growth plans.
- Ensure all operations within the assigned territory comply with the company's business ethics standards.
- Manage and develop team members.
Requirements
- Technical sales and key account management experience in the non-life insurance (auto claims) or automotive industry.
- Deep understanding of the automotive industry, particularly the accident repair sector, and affinity for AI technology solutions.
- Proven track record of achieving sales targets and driving revenue growth in technical product sales.
- Excellent interpersonal skills to build trust with key stakeholders.
- Verbal and written communication skills in both Japanese and English.
- Ability to analyze market trends and develop actionable plans to drive business growth.
- Negotiation skills to secure favorable contracts for products.
- Willingness to travel domestically and internationally as needed.
Skills
- Key Account Management
- Sales
- Business Development
- AI Solutions
- Strategic Planning
- Market Analysis
- Stakeholder Management
- Reporting
- Team Management
- Negotiation
- Japanese
- English
Location
- Domestic and International Travel
Work Type
- MSXI Office
Experience Level
- Key Account Management experience
- Technical Sales experience
Benefits
- Flexible working arrangements
- Opportunities for career development
- International career opportunities
About the Company
- MSX International is a global company specializing in the automotive and mobility industry, operating in over 80 countries.
- We support the business growth of major automotive manufacturers and dealer networks, providing value in areas such as sales, after-sales, customer experience (CX), and digital solutions.
- The Japanese entity operates with the speed and flat corporate culture characteristic of foreign-affiliated companies, allowing each employee significant autonomy.
- We offer ample opportunities for collaboration with global teams, fostering professional growth and international career development.
- We are seeking individuals who embrace change positively and create their own opportunities.
- MSX's Purpose: To support Movers and Makers in succeeding in a constantly changing world.
- MSX's Mission: To create customized, innovative solutions by leveraging mobility expertise, global team creativity, and technology.
- MSX's Vision: To be the first choice for clients through operational excellence and a commitment to transformation and innovation.
Equal Opportunity
- MSX is an equal opportunity employer and actively welcomes applications from qualified candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status.
- As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
- We are an equal opportunity employer committed to diversity.
- We do not discriminate against applicants based on race, color, religion, sex, nationality, sexual orientation, gender identity, disability, protected veteran status, age, or any other characteristic protected by law.
- All applicants will be considered fairly.