Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Client Management Associate role.
Rezi rewrites your resume against Orchestra Internal Job Board's job description. Free.
Tailor your resume to this Client Management Associate role.
Rezi rewrites your resume against Orchestra Internal Job Board's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Client Management Associate posting at Orchestra Internal Job Board — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Client Management Associate posting at Orchestra Internal Job Board — free, in seconds.
About the Role
The Client Management Associate will identify and advance growth opportunities across existing clients, focusing on the client lifecycle after work is won. This role helps retain clients, deepen relationships, deliver an integrated Orchestra experience, and expand partnerships. The associate will translate client needs into integrated strategies and connect clients with the right Orchestra capabilities.
Responsibilities
- Advance a portfolio of expansion, renewal and extension opportunities across existing Orchestra clients
- Work with client leads to identify potential opportunities based on client needs, business priorities, relationship context, and existing work, and develop those opportunities into client-ready recommendations and strategies
- Think across Orchestra’s capabilities to build integrated strategies rather than single-workstream solutions
- Determine which capabilities and subject matter experts should be engaged and convene cross-functional teams across the firm, knowing when and how to bring the right people and expertise together around a client opportunity
- Assess the urgency behind commercial opportunities and facilitate the process to move quickly from a client need to a recommendation, team, scope and pricing
- Conduct client, industry and competitive research to strengthen recommendations and present potential growth opportunities
- Manage pricing and scoping requests and help ensure recommendations are commercially sound
- Manage and route Client Desk requests, quickly connecting client leads with the right resources and expertise
- Facilitate account planning, renewal planning and other initiatives focused on proactively growing existing client relationships
- Use AI and emerging tools to strengthen research, writing and Client Management workflows
Requirements
- 3–5 years of experience in communications, marketing, business development, client strategy or a related field, with client-facing experience required
- Direct experience working within an agency strongly preferred
- Strong commercial instincts and the ability to recognize where an existing client need could become a broader opportunity
- A commercial mindset with the ability to recognize an opportunity, know when an existing need could become a broader partnership, and understand what is needed to move it forward
- Strong relationship-building instincts and the ability to connect people and expertise across teams
- A strong sense of urgency and comfort operating in a fast-moving environment where client and commercial needs can shift quickly
- Strong research, project management, and organizational skills
- Excellent writing skills and the ability to turn complex ideas into clear, persuasive, and client-ready materials
- Ability to coordinate multiple subject matter experts and priorities under tight deadlines
- Comfort using AI tools, including ChatGPT, to improve research, writing, and workflows
- Collaborative, proactive, and comfortable working across different teams and areas of expertise
Skills
- Client-facing experience
- Agency experience
- Commercial instincts
- Commercial mindset
- Relationship-building
- Research
- Project management
- Organizational skills
- Writing skills
- AI tools
- ChatGPT
Location
- New York, N.Y.
- Washington, D.C.
- Boston, M.A.
- Miami, F.L.
- Seattle, W.A.
- San Francisco, C.A.
- San Diego, C.A.
- Los Angeles, C.A.
- Remote (U.S.)
Work Type
- Hybrid
- Remote
Experience Level
- 3-5 years
Salary/Compensations
- $60,000 - $70,000
About the Company
- Orchestra is a strategic communications and marketing company built for today’s complex and fragmented world.
- Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence.
- The company offers programs that span from the highest level strategic business counsel through to tactical execution.
- Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more.
- Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR.
- It also launched Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group, a strategy-first political media team.
- Learn more at www.orchestraco.com.
Equal Opportunity
- People of all backgrounds and abilities are strongly encouraged to apply.
- Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences.
- Opportunities for advancement exist, and we are committed to helping all staff develop and grow.