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About the Role
As the heart of our house, your commitment to clean and orderly is what keeps the energy pumping through the building and leaves the biggest impression for all guests. We value potential and invest in training those with the right attitude and desire to excel.
Responsibilities
- Clean and sanitize assigned guest rooms thoroughly, adhering to hygiene and quality standards.
- Replenish linens, towels, toiletries, and amenities, ensuring guest comfort and satisfaction.
- Remove and dispose of waste properly, maintaining cleanliness and order in guest rooms and public areas.
- Prepare rooms for new arrivals, following standard procedures and attention to detail.
- Report any maintenance issues or guest concerns promptly to the appropriate department.
- Handle laundry tasks as needed, including sorting, washing, and folding linens and towels.
- Maintain housekeeping equipment and supplies in good condition, reporting any issues or needed replacements.
Requirements
- Strong attention to detail and commitment to maintaining high cleanliness and guest standards.
- Physical stamina and ability to lift and move heavy objects comfortably.
- Excellent time management and multitasking skills to prioritize tasks and work efficiently.
- Teamwork and communication skills to collaborate effectively with colleagues and other departments.
- Positive and service-oriented attitude with a willingness to help guests and meet their needs.
- Believe in and are passionate about our culture and values.
- Have a strong work ethic.
- Have a passion for providing platinum service.
Skills
- Attention to detail
- Cleanliness standards
- Guest standards
- Physical stamina
- Lifting and moving heavy objects
- Time management
- Multitasking
- Teamwork
- Communication skills
- Service-oriented attitude
- Willingness to help guests
- Meeting guest needs
Work Type
- full-time
- part-time
Salary/Compensations
- $16/hr
Benefits
- 8 paid holidays
- Flexible PTO and Vacation
- Birthday Pay
- Additional paid time off for Community Involvement
- Health Insurance
- IRA Match Program
- Mental Health & Wellness Program including a Life Coach
- Employee Development Program
- Discounted hotel stays for brands within our portfolio
About the Company
- What is Platinum Service? It's our promise to do unto others better than they could have ever imagined. At Pathfinder Hospitality, hospitality is not just in our name, it is in our DNA. We live, breathe, and even dream Platinum Service.
- We continuously break the mold, always going above and beyond to create memorable experiences for our employees and guests through our commitment to our purpose - providing platinum service to our guests.
- We have an infinite mindset. We want to have such a strong culture and deep sense of purpose that Pathfinder far outlasts its founders and processes, decades after we are gone. Our core values are our guiding principles.
- Accountability: We honor our commitments and each other with reliability and responsibility.
- Collaboration: Everyone's thoughts and opinions are important.
- Empowerment: We learn from our successes and failures and strive to evolve as we grow.
- Engagement - We are ambassadors in all aspects of our industry through advocacy.
- Innovation: We use creativity to turn the Ordinary into Extraordinary
- Integrity: We honor our promises and fulfill our commitments.
- Passion: We thrive because of our heartfelt commitment to unrivaled hospitality
- Transparency: We openly share successes and failures. We are accountable in all our business practices.