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About the Role
Loop is hiring an Enterprise Account Executive for our Commercial Growth team to own commercial relationships with existing enterprise customers acquired through acquisitions. The role involves retaining and growing revenue through renewals, upsells, and cross-sells, and managing customer migration to Loop's Logistics Data Platform. Success is measured by customer retention, expansion revenue, migration progress, platform adoption, and customer cost savings.
Responsibilities
- Own the retention and expansion quota for a portfolio of existing enterprise customers.
- Build account plans that identify renewal, upsell, and cross-sell opportunities.
- Lead renewals and expansions from discovery through negotiation and close.
- Use operational and financial data to quantify savings and demonstrate customer value.
- Own the commercial migration and adoption plan for each customer.
- Partner with Solutions Engineering, Customer Success, Implementation, Product, Engineering, Finance, and Legal to deliver successful migrations and expansions.
- Maintain accurate forecasts, surface risks early, and share customer feedback.
Requirements
- 5+ years of quota-carrying experience in enterprise technology sales or strategic account management, with a record of meeting or exceeding targets.
- Proven success growing complex accounts through renewals, expansion, and cross-selling.
- Strong consultative selling skills across discovery, account planning, negotiation, and closing.
- Comfortable using operational and financial data to build business cases and show measurable value.
- Able to explain technical products clearly to business, operational, and technical audiences.
- Able to build trusted relationships across levels and functions within a customer organization.
- Organized, curious, and comfortable managing customer migrations in a fast-paced environment.
- Experience in logistics, supply chain, freight audit and payment, or an adjacent industry.
- Experience working with parcel and non-parcel carriers, transportation networks, or carrier procurement.
- Experience with customer migrations, technical requirements, data integrations, APIs, ERP, or TMS environments.
Skills
- Consultative selling
- Account planning
- Negotiation
- Closing
- Business case development
- Data analysis
- Relationship building
- Customer migration management
Location
- San Francisco
Work Type
- Hybrid
- Onsite travel required
Experience Level
- 5+ years
Salary/Compensations
- $150,000 to $170,000 annually
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) match
- Paid time off
- Paid holidays
- Parental leave
- Sales incentive pay (commission)
- Equity
Equal Opportunity
- Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.