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About the Role
As a Sales Systems Support, you will be responsible primarily for a high volume of transactional updates to master data within multiple business applications, as requested by other departments. Providing Helpdesk support to internal business stakeholders, this is a hands-on role with a blend of application support responsibilities across several business system implementations.
Responsibilities
- Reviewing and processing sales contract changes within the main business application.
- Inputting, updating, and maintaining data, ensuring accuracy between systems.
- Ensuring changes made adhere to the business rules.
- Acting as the primary contact/helpdesk to respond to business user queries on the system and processes.
- Serving as a “Super-user” of the business system with a strong understanding of operations, procedures, and policies.
- Working with business units to assist in the resolution of support requests.
- Participating in system testing of new functionality, bug fixes, and regression testing.
Requirements
- Strong attention to detail and communication skills.
- Excellent verbal and written communication skills.
- Understanding of data integrity, analysis, and data processing.
- Intermediate Excel capabilities.
- Demonstrated experience in application support, transactional processing.
- Experience working with service desk applications and service management environments.
- Previous experience in Out of Home Media Industry.
Skills
- Data Integrity
- Data Analysis
- Data Processing
- Excel
- Application Support
- Transactional Processing
- Service Desk Applications
- Service Management
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Intermediate
Benefits
- Opportunity to get an additional week of annual leave after your first year (25 days).
- Volunteer leave.
- Dedicated celebration and wellness days.
- Participation in bonus or OTE programs.
- Access to comprehensive training and development opportunities.
- Personalized development plans.
- Range of in-person and online courses.
- Parental leave.
- Market-leading fertility leave.
- Fully supported hybrid working arrangements.
About the Company
- Our people are our greatest asset, and we are dedicated to fostering a positive culture where people are at the heart of everything we do.
- We believe in the power of collaboration and the importance of each team member in shaping our shared success.
- Our culture thrives on diversity, innovation, empowerment and progression.
- We live by our values and embrace creativity, using data driven insights and campaign effectiveness to deliver exceptional experiences for both our customers and our teams.
- We invest in our employees' development, prioritize their health and wellbeing, and nurture a culture that is ego free.
- At JCDecaux your wellbeing, health, and safety are our top priority.
- We value and reward your contributions and ensure Belonging and Inclusion are at the heart of everything we do.
- Join us and be part of a company where your ideas matter, your growth is a priority, and your contributions will help us lead the way in transforming the Out-of-Home landscape.
Equal Opportunity
- As an equal opportunity employer, we invest in our employees' development, prioritize their health and wellbeing, and nurture a culture that is ego free.