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About the Role

Managers at Madison Reed’s Hair Color Bars are entrepreneurial leaders who deliver exceptional business results while inspiring their team to provide quality guest services and an amazing guest experience. This role establishes the roadmap of success for their respective Hair Color Bar, works with their team to solicit diverse perspectives, innovates business growth through positive community relationships, and promotes the products, services and values of Madison Reed. The mission is threefold: guest satisfaction, business building and team development.

Responsibilities

Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with company values.
Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
Ensure all aspects of the business are staffed and resourced, including front of house operations, adhering to standard operating procedures, assisting guests with retail orders, managing bookings, services and memberships.
Demonstrate mastery of all services provided, including stepping in and working behind the chair as needed.
Ability to step in for district support as needed by the District Manager.
Achieve monthly sales goals and other key performance indicators.
Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, and company asset security.
Demonstrate mastery of all Madison Reed systems, policies, processes and procedures.
Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance.
Owns recruiting, interviewing, onboarding, performance management, coaching, talent development and training of all team members.
Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets and breaks and meals.

Requirements

Active cosmetology license in the state in which you are applying.
2+ years of salon and retail experience.
2+ years of operational management experience.
2+ years supervising other team members and participating in hiring, training and scheduling.
Strong level of technical proficiency as a colorist.
Proven track record of exceeding key operational and performance metrics.
Fluency in English.
Physical Demands: Regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Communicate regularly with guests via ongoing conversations and consultations.

Work Type

Full-time

Salary/Compensations

$66,300 base salary with opportunities to earn monthly bonuses.

Benefits

Medical, Dental, Vision & FSA (FT Only)
Employee Assistance Program (FT and PT)
Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
Life AD&D (FT Only)
Short & Long-term Disability (FT Only)
Accident Insurance (FT Only)
Critical Illness Hospital (FT Only)
Hospital Indemnity (FT Only)
Parental Leave* (FT Only - Dependent on Tenure and Position)
Team Member Discount: Working Advantage (FT & PT)
Pet Insurance (FT & PT)
One Medical Membership (FT & PT)
The College Tuition Benefit (FT & PT)
401k Plans (FT & PT)
Paid Vacation Time (FT Only)
Paid Holidays (FT & PT)

About the Company

Madison Reed is an equal opportunity employer.
Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.
The posted pay range for this role represents the expected compensation for this position.
Actual offers are determined by a number of factors including the applicant's experience, skills, and location.
All offers of employment are contingent upon the successful completion of a background check.
We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.
We value inclusion and are pleased to provide reasonable accommodations to complete the interview process.
Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes.
All unsolicited resumes are considered the property of Madison Reed.

Equal Opportunity

Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.