Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Game Guide *Seasonal* role.
Rezi rewrites your resume against The Escape Game's job description. Free.
Tailor your resume to this Game Guide *Seasonal* role.
Rezi rewrites your resume against The Escape Game's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Game Guide *Seasonal* posting at The Escape Game — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Game Guide *Seasonal* posting at The Escape Game — free, in seconds.
About the Role
Game Guides are hospitality experts who lead guests through immersive adventure escape room games. They set the tone for the experience by delivering upbeat introductions, connecting with guests, monitoring gameplay, and ensuring a fun and memorable visit.
Responsibilities
- Embody the company's mission, vision, and values during every shift.
- Lead groups of 2-12 in fun, friendly conversation.
- Collect information and make meaningful connections with guests.
- Enthusiastically explain games and products.
- Use Game Guide software to monitor games and assist guests.
- Use HMI (Human-Machine Interface) to operate games.
- Provide a recap of the experience in the outro.
- Ensure operational excellence on shift by ensuring game components function properly, using setup sheets to accurately reset games, cleaning games and facility, being timely and exemplifying excellent time management, restocking inventory, and completing necessary reports.
- Immediately and graciously resolve service failures.
- Ensure each guest has a five-star experience and leaves happy.
Requirements
- Flexible availability, including nights, weekends, and/or holidays.
- Ability to handle physical activity including deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
- Ability to use small tools and strong magnets when resetting games.
- Ability to quickly reset numerous locks, drawers, shelves, and game components within specific time frames outlined in training.
- Excellent communication skills when speaking with guests.
- Alignment with company's Uniform Standards.
Skills
- Hospitality
- Customer Service
- Communication
- Time Management
- Problem Solving
Location
- Fishermans Wharf
Work Type
- Seasonal
- Full-time
Benefits
- 401(k)
- 401(k) matching
- Health Insurance
- Employee discount
- Vision insurance
- Dental insurance
- Flexible spending account
- Life insurance
- Flexible schedule
About the Company
- The Escape Game provides immersive adventure games where players work together to complete a mission before time runs out.