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About the Role
We are expanding our Fulfillment team by hiring an Associate. You will test, iterate and scale product features and operational initiatives to ensure our merchants are fulfilling orders with speed and high quality. You will sit in the Fulfillment, Logistics & Catalog group within our New Verticals Strategy & Operations organization. This is an individual contributor position.
Responsibilities
- Analyze data to drive business decision-making.
- Talk to customers, unpack their feedback, and identify improvement opportunities.
- Own and deliver on improving key metrics.
- Create quarterly and annual plans aligned with product capabilities.
- Identify opportunities for enhancing existing product offerings.
- Improve delivery quality.
- Lead cross-functional work streams of Engineers, Data Scientists and Designers to develop best-in-class product features.
- Own problems end-to-end.
- Display ownership for products and business lines.
- Solve ambiguous problems and motivate teammates.
Requirements
- Analytical and data-driven mindset.
- Comfortable using Excel and visualizing data.
- 1-3+ years of experience in consulting, strategy, operations, technology, banking, food & beverage, or high-growth startups.
- Ability to solve problems from first principles and think innovatively.
- Ability to operate at both high-level strategic thinking and detailed operational execution.
- Completed Bachelor's Degree.
Skills
- Excel
- Data Visualization
- SQL (ideal)
Location
- United States
- Illinois
- Colorado
- NYC
- Remote
Work Type
- Full-time
Experience Level
- Associate
- 1-3+ years
Education Level
- Bachelor's Degree
Salary/Compensations
- $74,800—$110,000 USD
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation (for salaried roles)
- 80 hours of paid sick time per year (for salaried roles)
About the Company
- DoorDash's mission is to empower local economies.
- DoorDash is a technology and logistics company.
- DoorDash is growing rapidly and changing constantly.
- DoorDash is committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Equal Opportunity
- DoorDash is committed to growing and empowering a more inclusive community within our company, industry, and cities.
- DoorDash hires and cultivates diverse teams of people from all backgrounds, experiences, and perspectives.
- No employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
- Barriers to success have no place at DoorDash.
- People who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
- Will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation (San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations).
- If you need any accommodations, please inform your recruiting contact upon initial connection.