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About the Role

Chime Enterprise is seeking a Director of Communications & Content to lead the narrative for their B2B division. This role involves overseeing external press, internal communications, executive visibility, and thought leadership, including editorial, social, and creator programs. You will manage a team of B2B content writers and a PR agency, ensuring a cohesive story across all communication channels. Reporting to the Head of Marketing & Growth, Chime Enterprise, you will collaborate with Demand Generation, Creative, Internal Communications, and External Communications teams.

Responsibilities

Set and execute external communications strategy, including media relations, press strategy, and share-of-voice goals for the Enterprise business.
Build and maintain relationships with tier-one and trade media, analysts, and industry influencers.
Identify, develop, and place executive thought leadership, including bylines, speaking opportunities, podcasts, and media appearances.
Serve as a strategic partner to company spokespeople.
Manage the PR agency of record, setting briefs, ensuring accountability, and determining work allocation.
Ensure consistency across press messaging, executive thought leadership, owned content, social, and creator programs.
Help drive internal communications for the Enterprise business, coordinating with external communications.
Build and manage an HR and payroll analyst relations program.
Lead the Chime Enterprise executive thought leadership program.
Set the direction and quality bar for long-form and editorial content, including blogs, guides, and ebooks.
Oversee organic social and influencer/creator programs.
Work closely with cross-functional partners across Investor Relations, Government Affairs and Public Policy, Legal, and Compliance.

Requirements

10+ years of experience in communications or PR.
At least 3 years in a people-management or agency-management role.
Player-coach mentality: ability to set strategy, lead a team, and execute tasks.
Experience in a high-growth startup environment.
Ability to manage multiple priorities with urgency.
Proficiency with AI tools for content development.
Track record of securing meaningful press coverage and building executive visibility, ideally in B2B SaaS, fintech, HR tech, or another regulated industry.
Experience turning data into compelling stories for media coverage.
Experience managing an outside PR agency from the client side.
Comfort serving as a strategic partner and occasional ghostwriter for senior executives.
Experience working with content, social, or community teams.
Direct experience with creator or influencer programs as an earned-media channel (Nice to Have).
Experience supporting investor communications, including earnings announcements, and/or Government Affairs and public policy communications (Nice to Have).
Both in-house and agency-side experience (Nice to Have).

Skills

Communications
Public Relations
Content Strategy
Media Relations
Executive Visibility
Thought Leadership
Editorial
Social Media
Creator Programs
Team Management
Agency Management
AI Tools
Data Storytelling
Ghostwriting
Investor Communications
Government Affairs
Public Policy

Location

Onsite

Work Type

Onsite
Hybrid

Experience Level

Director
10+ years of experience
3+ years of management experience

Salary/Compensations

$202,000—$280,000 USD

Benefits

Bonus(es)
Competitive equity
Backup child, elder, and pet care
Subsidized commuter benefits
Comprehensive health, financial, and wellbeing benefits
Generous vacation policy
Company-wide paid days off
1% of time off to support local community organizations
Annual wellness stipend
Up to 22 weeks of paid parental leave for birthing parents
12 weeks of paid parental leave for non-birthing parents
Access to family planning reimbursement

About the Company

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We hold ourselves to the highest standards of integrity in everything we do. Our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Equal Opportunity

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances.
We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws.
If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.